Supervisor - Car Wash (Full-Time)

Avis Budget Car Rental LLC; Cairns Regional; On-site; AUD 65,000 - 70,000; Full time

Benefits offered by this job

5 Weeks Annual Leave

Employee discounts on car rental

Full training provided

Wellbeing programme with discounted/健康

Job summary

Avis Budget Group in Cairns, Australia is seeking a Lead Vehicle Service Agent to guide a small team of Vehicle Service Agents and ensure vehicles are cleaned and ready for customers. You will supervise wash bay operations, coordinate fleet movements between wash and counter, and provide coaching. Training is provided to help you reach goals in a supportive culture. This full‑time role offers a competitive rate, 5 weeks leave, and discounts.

Qualifications

• Hold a full and valid driver's licence.
• Experience leading small teams.
• Ability to work in a team and independently when required.
• Passion for delivering an exceptional product to customers.
• Take pride in vehicle cleanliness and quality workmanship.
• Proactive and driven to take on the next task.

Responsibilities

• Supervise a small team to ensure vehicles are washed and cleaned to standard, coaching as needed.
• Liaise with Duty Managers to organise fleet, staffing and shift needs.
• Monitor check-in volumes and rental bay levels with Return Agents.
• Ensure interior and exterior cleaning meets quality standards.
• Support efficient wash bay operations and fleet management on site.
• Assist customers with inquiries in a positive, friendly manner.

Skills

Driver's license

Team leadership

Independent worker

Customer focus

Computer skills

Job description

Time to step up into a people leadership position? We have an opportunity for what we call a Lead Vehicle Service Agent to guide our team of Vehicle Service Agents and ensure we are delivering a superior service to our customers.

• Cairns Airport, QLD location
• Competitive Hourly Rate + Loadings + Bonuses
• Fulltime Permanent role (38h/w)
• 5 Weeks of Annual Leave
• Training provided to help you achieve your goals & reach your potential
• Supportive, friendly, and caring culture
• Large, stable global organisation
• Opportunity to grow and move internally within our business

About the Role

As our Car Wash Supervisor or what we call Leading Hand you will be responsible for leading a small team of Vehicle Service Agents and ensuring that vehicles are clean and ready to deliver to the customer in a timely manner.

Your duties will include the supervision of a small team, shuttling fleet between the wash and counter locations, cleaning cars including both the interior and exterior as well as completing other adhoc duties as required.

Duties and Responsibilities

• Supervise a small team to ensure vehicles are washed and cleaned following processes and to required standard, providing coaching to team as required.
• Liaise with Duty Managers to discuss and organise fleet, staff and general shift requirements.
• Conduct regular checks and communicate with Return Agents to monitor check in volumes and rental bay levels.
• Clean interior and exterior of vehicles according to quality standards.
• General tasks that support the efficient running of the wash bay area and fleet management onsite.
• Assisting customers with inquiries, concerns and requests in a positive and friendly manner where required.

Skills & Experience

• Hold a full and valid driver's licence, with the ability to drive both manual and automatic vehicles in a range of sizes
• Have some experience leading small teams
• Enjoy working in a team environment, however you will be self-directed and able to work independently when required
• Be passionate about delivering an exceptional product to our customers
• Value quality workmanship and take pride in each vehicle you deliver
• Demonstrate initiative bycontinually looking for your next task without being asked
• Possess basic computer skills and the aptitude to learn administrative tasks

Benefits and Perks

• Competitive Rate & Loadings (average annual earnings $65-70k) + performance Bonuses
• 5 Weeks of Annual Leave
• Employee discounts on car rental across Avis Budget Group
• Full training provided to help you achieve your goals & reach your potential
• Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
• Access to discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
• Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands -Avis, Budget, Zipcar, and Apex- we're leading the way for the global mobility industry.Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries.

With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

Cairns

Queensland

Australia