Supervisor

Cabin Services Australia; Melbourne; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Fitness Passport

Novated Leasing

Employee Assistance Program (EAP)

Job summary

Cabin Services Australia at Melbourne Airport is seeking a reliable and detail-oriented Station Supervisor to oversee daily operations, coordinate workforce, and maintain safety, security and regulatory compliance. Reporting to the Station Manager, you will lead a team, monitor performance, engage stakeholders, and prepare reports while upholding high standards of service and safety.

We value diversity and inclusion, offering development opportunities within a supportive team and promoting

Qualifications

• Previous Coordinator or Supervisory experience.
• Strong leadership and people management skills.
• Excellent communication and stakeholder management abilities.
• Proven experience managing performance and achieving KPIs.
• Strong organisational, problem-solving, and decision-making skills.
• Commitment to safety, quality, and continuous improvement.
• Ability to work effectively in a fast-paced operational environment.

Responsibilities

• Coordinate and allocate staff resources across airport operations.
• Monitor operational performance, productivity, and labour budgets.
• Lead, mentor, coach, and develop team members.
• Conduct quality audits and ensure compliance with cleaning specifications and company standards.
• Manage operational challenges and make strategic decisions to support on-time performance.
• Prepare reports and administrative documentation.
• Promote a positive safety culture and ensure compliance with WHS, Airport Security, Biosecurity, and Airside Driving requirements.

Skills

Leadership

People management

Communication

Stakeholder management

KPI management

Safety focus

Problem solving

Job description

Join a nationally recognised aviation services leader!

We are seeking reliable and detail-oriented Supervisor to join our team at Melbourne Airport.

Reporting to the Station Manager, the Station Supervisor is responsible for overseeing daily operational activities, coordinating workforce allocation, ensuring customer service standards are achieved, and maintaining compliance with safety, security, and regulatory requirements.

Key Responsibilities

• Coordinate and allocate staff resources across airport operations.
• Monitor operational performance, productivity, and labour budgets.
• Lead, mentor, coach, and develop team members.
• Conduct quality audits and ensure compliance with cleaning specifications and company standards.
• Manage operational challenges and make strategic decisions to support on-time performance.
• Prepare reports and administrative documentation.
• Promote a positive safety culture and ensure compliance with WHS, Airport Security,
• Biosecurity, and Airside Driving requirements.

To be successful in this role, you will demonstrate:

• Previous Coordinator or Supervisory experience.
• Strong leadership and people management skills.
• Excellent communication and stakeholder management abilities.
• Proven experience managing performance and achieving KPIs.
• Strong organisational, problem-solving, and decision-making skills.
• Commitment to safety, quality, and continuous improvement.
• Ability to work effectively in a fast-paced operational environment.

Requirements

• Ability to obtain andmaintainan Aviation Security Identification Card (ASIC)
• Willingness to undergo a police check and pre-employment medical
• Full working rights in Australia
• Reliable transport to and from Melbourne Airport
• Australian Drivers Licence

Why Join Cabin Services Australia?

• Supportive team environment with opportunities to learn, develop and progress.
• Fitness Passport, Novated Leasing and Employee Assistance Program (EAP)
• Be part of a global organisation that values safety, teamwork and operational excellence.

We are an Equal Opportunity Employer, which values diversity and inclusion. We support applicants from all backgrounds, including Aboriginal and Torres Strait Islanders, people with disabilities, people from culturally diverse backgrounds and all ages. We also have a solid focus on gender balance within the organisation and encourage women to apply.

Cabin Services Australia is a leading aviation support provider, delivering high-quality aircraft cleaning, cabin presentation and ground handling services across major Australian airports. We pride ourselves on safety, reliability and attention to detail, ensuring every aircraft meets the highest standards for passengers and airline partners.

Cabin Services Australia is a leading aviation support provider, delivering high-quality aircraft cleaning, cabin presentation and ground handling services across major Australian airports. We pride ourselves on safety, reliability and attention to detail, ensuring every aircraft meets the highest standards for passengers and airline partners.