Cabin Cleaning Officer Sydney Airport

Star Aviation Services Pty Ltd; Sydney; On-site; AUD 42,000 - 60,000; Full time

Job summary

Star Aviation Services Pty Ltd is seeking a Cabin Cleaning operative in Sydney, Australia to deliver interior cleaning for airline customers. You will clean seats, walls, ceilings, carpets, galleys and lavatories while handling waste in line with biosecurity laws.

You will ensure safety, comply with procedures, and support timely aircraft turnaround. The role requires teamwork, physical fitness to lift up to 10 kg, and willingness to work a 7-day roster.

Qualifications

• Deliver Cabin Cleaning services in accordance with airline procedures.
• Clean aircraft interior: seats, walls, ceilings, carpet, galleys, and lavatories.
• Handle waste according to Australian biosecurity laws.
• Perform aircraft linen changes and stock replenishment.
• Follow safety regulations and meet On Time Performance targets.
• Represent Star Aviation and the airline to ensure customer satisfaction.
• Work as part of a team to maintain high cleanliness standards.
• Act safely and professionally; follow Star’s guidelines.
• Operate Ground Service Equipment where qualified.
• Carry valid ASIC and ADA (or ability to obtain) for airside access.
• Physically fit to bend and lift up to 10 kilograms.
• Understand the aviation industry.
• Capable of incident report writing in plain English.
• Able to work a 7-day rotating roster.

Responsibilities

• Deliver cabin cleaning on behalf of Star Aviation.
• Ensure compliance and safety regulations at all times.
• Maintain high levels of customer satisfaction.
• Work with team to meet tight timelines.
• Support GSE operations as needed.
• Report equipment faults to the Team Leader.
• Follow health and safety guidelines.
• Participate in a 7-day rotating roster.

Skills

Teamwork

Safety compliance

Customer service

Time management

Adaptability

Manual handling

Incident report writing

Job description

Star Aviation is Australia's most dedicated Ground Handling service provider, partnering with a number of Airlines and Airports. We pride ourselves on being big enough to manage, yet small enough to care!

This role is responsible for delivering Cabin Cleaning services on behalf of Star Aviation to Airline customers.

Service Delivery

• Deliver Cabin Cleaning services on behalf of Star Aviation customers inaccordance with the Airlines procedures under the direction of aTeam Leader
  • Cleaning the aircraft interior, including but not limited to seats, side walls, ceiling panels, carpet, galleys and cabin lavatories
  • Waste removal in accordance with Australian bio security waste laws
  • Aircraft linen change (where required)
  • Stock replenishment
• Ensure compliance and safety regulations are met to the highest standard at all times and Meeting the On Time Performance of the aircraft
• Represent both the Airline and Star to the highest-level ensuring customer satisfaction
• Work aspart of a team to deliver a high standard of cleanliness
• Actively participate in undertaking duties in a safe, professional manner
• Ensure at all times you act in accordance with Star’s guidelines and procedures

Management of GSE

• Ensure the safe and secure operation of all equipment
• Report equipment malfunction to the Team Leader
• Where qualified, operate Ground Service equipment (GSE) in accordance with correct procedures
• A valid Aviation Security Identification Card (ASIC)
• A valid authority to Drive Airside Card (ADA) – orability to obtain
• Competent in the operational requirements of Cabin Cleaning
• Physically fit and able to bend and lift 10 kilograms
• Understanding of the aviation industry
• Excellent organisation and time management skills
• Working in a high-pressure environment and to strict timelines
• Customer focus to deliver exceptional service
• Ability to adapt to changing priorities and situations
• Able to work well in a fast-paced team environment
• Follow Health and Safety guidelines
• Act in accordance with Manual Handling procedures
• Capable of Incident Report writing, in plain and clear English
• Ability to work within a 7-day rotating roster