Supervisor

First Nations Jobs; Cairns Regional; On-site; AUD 100,000 - 140,000; Full time

Benefits offered by this job

Flexible working options

Health and wellness initiatives

Diversity and inclusion commitment

Permanent leadership role

Utilities sector focus

Job summary

Downer Group in Cairns, Queensland, is seeking an experienced leader to supervise field operations across critical utility networks. The role focuses on delivering maintenance and network services, coordinating daily activities, and ensuring safety and compliance on-site.

The ideal candidate demonstrates a track record of leading operational crews and contractors, with strong stakeholder management and a proactive, safety-first mindset.

Qualifications

• Experience supervising field operations within utilities, maintenance, gas, energy or infrastructure environments
• Proven leadership experience managing operational crews and contractors
• Strong understanding of safety, compliance and service delivery requirements
• Ability to balance customer expectations, operational priorities and contractual outcomes
• Excellent communication and stakeholder management skills
• A proactive, solutions-focused mindset with strong decision-making capability
• Commitment to building high-performing teams and a positive safety culture

Responsibilities

• Lead and support field crews delivering maintenance and network services
• Coordinate day-to-day operational activities across the Origin contract
• Ensure works are completed safely, efficiently and in compliance with relevant standards
• Drive contractor and crew performance to meet contractual requirements
• Monitor operational performance, quality and customer outcomes
• Support incident response and resolution activities when required
• Build strong relationships with customers, stakeholders and delivery partners
• Champion Downer's Zero Harm culture and commitment to continuous improvement

Job description

Some roles manage people. Others keep critical infrastructure running.

What you'll do

• Lead and support field crews delivering maintenance and network services
• Coordinate day-to-day operational activities across the Origin contract
• Ensure works are completed safely, efficiently and in compliance with relevant standards
• Drive contractor and crew performance to meet contractual requirements
• Monitor operational performance, quality and customer outcomes
• Support incident response and resolution activities when required
• Build strong relationships with customers, stakeholders and delivery partners
• Champion Downer's Zero Harm culture and commitment to continuous improvement

What we offer

• Permanent opportunity within a growth industry that is continuously expanding and evolving.
• Cairns-based leadership role with a highly respected utilities business.
• Suite of Downer benefits, including health and wellness initiatives.
• Join an organisation that truly values and practices flexible working options and has a demonstrated focus on diversity and inclusion.
• Play a key role in delivering essential services that communities rely on every day.

What we're looking for

• Experience supervising field operations within utilities, maintenance, gas, energy or infrastructure environments
• Proven leadership experience managing operational crews and contractors
• Strong understanding of safety, compliance and service delivery requirements
• Ability to balance customer expectations, operational priorities and contractual outcomes
• Excellent communication and stakeholder management skills
• A proactive, solutions-focused mindset with strong decision-making capability
• Commitment to building high-performing teams and a positive safety culture

About the team

Downer's Energy & Utilities business unit is an integrated trans-Tasman team, providing services and solutions that connect communities to essential networks and infrastructure. We design, build, operate and maintain today's critical assets and networks, delivering complete services across the water, electricity, telecommunications, industrial and power generation sectors. Our expertise spans in-house technical smarts, specialist engineering, integrated OEM partners, and dedicated crews of qualified tradespeople.

All offers of employment are subject to satisfying the project minimum requirements, a pre-employment medical and evidence of your right to work in Australia.

Downer Group is an employer that acknowledges and embraces the importance of our people's diverse experiences, talents, and cultures. As an inclusive employer, we welcome applications from everyone.