Subscriptions Officer

Prime Creative Media; City of Melbourne; On-site; AUD 65,000 - 78,000; Full time

Job summary

Prime Creative Media is seeking an enthusiastic Subscriptions Officer to join our Melbourne team and ensure timely distribution of our publications. You will manage mailing lists, work with Excel to organise subscription data, and liaise with external suppliers to guarantee accurate distribution of printed materials.

This full-time, office-based role requires strong attention to detail, data handling skills, and the ability to manage multiple tasks.

Qualifications

• Strong attention to detail with accuracy and consistency.
• Proficiency in Microsoft Excel, including formulas and data manipulation.
• Excellent organisational and time-management skills.
• Clear written and verbal communication.
• Ability to coordinate with external suppliers and internal teams.
• Proactive problem-solving and task ownership.

Responsibilities

• Maintain, update and manage mailing lists for publications and communications.
• Use Excel to organise, review and maintain subscription and distribution data.
• Coordinate with external suppliers for timely production and distribution of printed materials.
• Handle ad hoc mailouts and other distribution requirements.
• Check records for accuracy and resolve discrepancies.
• Support publication schedules and distribution deadlines with internal teams.
• Occasionally provide reception cover and direct inquiries to the right team.

Skills

Excel proficiency

Data entry

Attention to detail

Organisational skills

Communication

Stakeholder coordination

Tools

Microsoft Excel

Job description

We’re looking for an enthusiastic and detail-oriented Subscriptions Officer to join our Melbourne team and support the accurate and timely distribution of our market-leading publications.

If you enjoy working with data, have a keen eye for detail and take pride in keeping things organised, this is an exciting opportunity to develop your career within a growing B2B media and events business.

About Us

Prime Creative Media is Australia’s largest B2B publisher, specialising in integrated marketing communications across high-growth industries.

Through our leading publications, digital platforms and industry events, we connect businesses, professionals and communities to support our purpose of Growing Individuals, Organisations and Industries.

We are an independently owned business powered by more than 200 team members across offices in Melbourne, Sydney and London.

We are built on Growth, Accountability, Humility and Generosity, with a strong belief that clear expectations, consistent coaching and great systems create great careers.

About the Role

We’re looking for an enthusiastic and highly organised Subscriptions Officer to join our Melbourne team.

This is a hands‑on administrative role where you’ll help ensure our publications reach the right people, at the right time. You’ll maintain accurate mailing lists, coordinate with external suppliers and support the smooth distribution of our magazines and other communications.

Accuracy and attention to detail are essential. You’ll work with data and spreadsheets, manage multiple tasks and deadlines, and collaborate with internal teams and external suppliers to ensure our distribution processes run smoothly.

In this role, you will:

• Maintain, update and manage mailing lists to ensure accurate distribution of publications and communications.
• Work with Microsoft Excel to organise, review and maintain subscription and distribution data.
• Liaise with external suppliers to coordinate the timely and accurate production and distribution of printed materials.
• Coordinate ad hoc mailouts and other distribution requirements.
• Check and maintain the accuracy of records, identifying and resolving discrepancies where required.
• Work closely with internal teams to support publication schedules and distribution deadlines.
• Take ownership of your work, ensuring tasks are completed accurately and on time.
• Occasionally provide reception cover, welcoming visitors, answering incoming calls and directing enquiries to the appropriate team members.

About You

We’re looking for someone who is organised, reliable and meticulous in their work.

You don’t need previous experience in publishing or subscriptions. What matters most is your attention to detail, confidence working with data and willingness to learn.

You will ideally have:

• Excellent attention to detail, with a strong focus on accuracy and consistency.
• Proficiency in Microsoft Excel, including formulas, data manipulation and spreadsheet management.
• Strong organisational and time management skills.
• Confidence working with large amounts of information and maintaining accurate records.
• Good written and verbal communication skills.
• The ability to coordinate professionally with external suppliers and internal teams.
• A proactive approach to identifying issues and following tasks through to completion.
• The ability to manage multiple priorities while maintaining a high standard of work.
• A willingness to learn, accept feedback and continue developing your skills.
• Alignment with our values of Growth, Accountability, Humility and Generosity.

Previous experience in data entry, administration, subscriptions or a similar role would be highly regarded, but is not essential.

This is a full‑time, office‑based position in Melbourne. You will be required to attend our Docklands office five days per week.

Why Work With Us?

At Prime Creative Media, we provide clear expectations, practical support and meaningful opportunities to develop your skills and career.

You’ll benefit from:

• Comprehensive induction and training to help you understand the role and our systems.
• Ongoing support and guidance from experienced team members and managers.
• Clear expectations and structured processes to help you succeed.
• Opportunities to develop your administration, data management and communication skills.
• Exposure to the operations of a leading B2B media and events business.
• The opportunity to work with a range of internal teams and external suppliers.
• Genuine career development opportunities within a growing global business.
• A supportive team environment that values Growth, Accountability, Humility and Generosity.

Ready to Build Your Career?

If you have a keen eye for detail, enjoy working with data and want to build your career in a supportive and growing organisation, we'd love to hear from you.