Studio Operations Lead - Finance, Systems & Growth

Archer Office Pty Ltd; Waterloo; On-site; AUD 130,000 - 180,000; Full time

Job summary

Archer Office Pty Ltd is seeking an experienced Operations Manager to lead the practice's finance, resourcing, systems, and business operations, ensuring efficient workflows and sustainable growth.

You will partner with the Director and Associates to translate strategy into operational systems, budgets, and performance reporting, maintaining discipline and accountability across the studio.

Qualifications

• 5-10+ years' experience in operations, practice management, or business management (architecture, design, or professional services preferred)
• Demonstrated experience managing financial and operational performance
• Strong operational and financial acumen, with a clear understanding of how a design practice functions as a business
• Highly organised, with the ability to manage multiple priorities and systems simultaneously
• Analytical and data-driven, able to interpret financial and operational information
• Clear communicator, able to work across all levels of the studio
• Proactive and solution-oriented, with a focus on continuous improvement

Responsibilities

• Lead the day-to-day operational management of the studio, ensuring smooth and efficient workflows.
• Develop, implement, and refine practice systems, including project management, resourcing, QA, and reporting.
• Maintain and improve operational processes to support scalability and consistency.
• Oversee IT systems, software platforms, and external service providers.
• Work with the Director to develop and manage practice budgets and financial forecasts.
• Oversee cash flow, invoicing, accounts receivable/payable, and financial reporting.
• Track and report on project performance - fees, budgets, resourcing, and profitability.
• Oversee studio-wide resourcing, balancing workloads across projects and team members.
• Ensure projects are set up correctly and tracked consistently.
• Oversee HR processes including recruitment, onboarding, contracts, and staff records.

Skills

Financial management

Organization

Analytical skills

Communication

Problem solving

Tools

Total Synergy

Asana

Monday

Excel

Google Sheets

Job description

Archer Office Pty Ltd is seeking an experienced Operations Manager to lead the practice's finance, resourcing, systems, and business operations, ensuring efficient workflows and sustainable growth.

You will partner with the Director and Associates to translate strategy into operational systems, budgets, and performance reporting, maintaining discipline and accountability across the studio.