Studio Manager: Growth, Culture and Community Leader

HealthyPeople; Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Complimentary BFT membership

Discounted memberships for friends and

family

Job summary

BFT Prahran is seeking an experienced Studio Manager to lead day-to-day operations, member experience and growth. You’ll partner with the Head Coach and owners to elevate engagement, retention and studio culture.

This hands-on leadership role rewards initiative, high standards and a people-first approach. You’ll guide trials, lead the coaching team, manage events and help shape the studio’s future across five established BFT studios.

Qualifications

• Cert 3 and Cert 4 in Fitness are required.
• Hands-on coaching experience with teams or groups.
• Strong leadership and people management abilities.
• Excellent communication and relationship-building skills.
• Experience in sales, customer service or hospitality is advantageous.

Responsibilities

• Lead day-to-day studio operations and team performance.
• Drive member engagement, retention and experience.
• Coach and support coaching staff alongside Head Coach.
• Oversee trials, memberships and inquiries.
• Organise events, challenges and community initiatives.
• Maintain high standards for presentation and service.
• Collaborate with owners on growth and opportunities.
• Foster a positive, accountable team culture.

Skills

People leadership

Coaching experience

Relationship-building

Sales experience

Communication skills

Organization

Ownership mindset

Team-first attitude

Health & fitness passion

Industry experience

Education

Certification 3 & 4 in Fitness

Job description

BFT Prahran is looking for an experienced, people-first leader to step into the role of Studio Manager at BFT’s first-ever studio.

This is a key leadership role within the business and an opportunity to take ownership of one of our longest-standing and most established communities.

As Studio Manager, you’ll be one of the main faces of BFT Prahran and play a major role in the day-to-day running, growth, culture and overall member experience of the studio.

You’ll work closely with our Head Coach, coaching team and owners to make sure the studio is operating at a high standard across everything from member engagement and retention to sales, team leadership and daily operations.

THE ROLE

This is a hands-on position for someone who loves people, enjoys leading a team and takes pride in creating an environment members genuinely want to be part of.

You’ll be responsible for helping drive the growth of the studio while making sure our existing members continue to feel known, valued and looked after.

On any given day, you could be:

Welcoming new members and guiding them through their first experience at BFT

Following up trials, leads and membership enquiries

Building genuine relationships with members and helping improve retention

Leading and supporting the coaching team alongside the Head Coach

Maintaining high standards across presentation, service and studio operations

Managing day-to-day administration and membership queries

Helping organise studio events, challenges and community initiatives

Working closely with the owners on studio performance, growth and future opportunities

Creating a positive, energetic and accountable team culture

Being present in the studio and leading from the front

This role is about much more than administration.

We want someone who understands that a great gym is built through relationships, consistency, energy and attention to detail.

THE MUST-HAVES

Certificates 3 and 4 in Fitness, minimum

Hands-on coaching experience

Demonstrated experience leading people or teams

Strong communication and relationship-building skills

Experience in sales, customer service, fitness, hospitality or a similar people-focused environment

Confidence having conversations around sales, retention and member experience

Strong organisation and attention to detail

The ability to take ownership and solve problems

A positive, reliable and team-first attitude

A genuine interest in health, fitness and helping people

Previous experience within the fitness industry is highly regarded, but for the right person, leadership ability, personality and cultural fit are just as important.

WHAT WE’RE LOOKING FOR

We’re looking for someone who naturally connects with people.

Someone who remembers names, notices when a member hasn’t been in for a while, follows things up and genuinely cares about the experience people have inside the studio.

You’ll be comfortable holding yourself and others accountable, having honest conversations when needed and setting a strong standard for the wider team.

You don’t need to be the loudest person in the room, but you do need to be present, self-aware, consistent and willing to lead from the front.

We want someone who treats the studio like it’s their own.

WE’LL PROVIDE

Competitive remuneration and performance incentives

Ongoing mentoring directly from an experienced ownership team

Leadership and professional development opportunities

Support from a wider team across five established BFT studios

A highly experienced Head Coach and coaching team to work alongside

Clear opportunities for progression within BFT Southside

Complimentary BFT membership

Discounted memberships for friends and family

The opportunity to genuinely influence the growth and culture of the studio

ABOUT US

BFT Prahran is where our journey started.

We opened the studio in 2016 and became BFT’s first-ever franchisees, making Prahran the first BFT studio in the world.

Today, Prahran is one of five studios within BFT Southside, alongside South Yarra, St Kilda, Camberwell and Bentleigh.

Over the years, we’ve built our business around strong communities, high standards and creating an environment where both members and staff feel valued.

We believe the best studios are built by great people.

That means investing in our team, developing future leaders and creating opportunities for people who want to build a genuine career within the fitness industry.

READY TO LEAD BFT PRAHRAN?

If you’re an experienced leader who loves people, thrives in a fast-paced environment and wants the opportunity to make a genuine impact on a business and its community, we’d love to hear from you.

Please send through your résumé and a short cover letter telling us a little about yourself, your leadership experience and why you believe you’d be a great fit for BFT Prahran.

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