Studio Manager - BFT Prahran

HealthyPeople Recruitment Pty; Melbourne; On-site; AUD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive remuneration

Mentoring from ownership team

Leadership development opportunities

Complimentary BFT membership

Discounted memberships for friends and

Family

Progression within BFT Southside

Job summary

BFT Prahran is seeking an experienced Studio Manager to lead day-to-day operations, nurture member relationships and guide a dedicated coaching team. This is a hands-on, front-facing leadership role within BFT’s Prahran studio, with a strong focus on culture, service and performance.

You will work closely with the Head Coach and owners to ensure high standards in engagement, retention, sales and operations, while fostering a positive, energetic team culture across the studio.

Qualifications

• Hands-on coaching experience.
• Experience leading people or teams.
• Strong communication and relationship-building skills.
• Experience in sales, customer service, fitness, hospitality or a similar people-focused environment.
• Confidence discussing sales, retention and member experience.
• Strong organisation and attention to detail.
• Ability to take ownership and solve problems.
• A positive, reliable and team-first attitude.
• A genuine interest in health, fitness and helping people.

Responsibilities

• Lead and support the coaching team alongside the Head Coach.
• Manage day-to-day studio operations and member queries.
• Drive growth of the studio while retaining existing members.
• Build relationships with members to improve retention.
• Organise studio events, challenges and community initiatives.
• Partner with owners on studio performance and opportunities.

Skills

People leadership

Sales experience

Customer service

Communication skills

Relationship-building

Team motivation

Attention to detail

Ownership mindset

Health & fitness interest

Education

Certificates 3 and 4 in Fitness

Job description

BFT Prahran is looking for an experienced, people-first leader to step into the role of Studio Manager at BFT’s first-ever studio.

This is a key leadership role within the business and an opportunity to take ownership of one of our longest-standing and most established communities.

As Studio Manager, you’ll be one of the main faces of BFT Prahran and play a major role in the day-to-day running, growth, culture and overall member experience of the studio.

You’ll work closely with our Head Coach, coaching team and owners to make sure the studio is operating at a high standard across everything from member engagement and retention to sales, team leadership and daily operations.

THE ROLE

This is a hands‑on position for someone who loves people, enjoys leading a team and takes pride in creating an environment members genuinely want to be part of.

You’ll be responsible for helping drive the growth of the studio while making sure our existing members continue to feel known, valued and looked after.

On any given day, you could be:

• Welcoming new members and guiding them through their first experience at BFT

• Following up trials, leads and membership enquiries

• Building genuine relationships with members and helping improve retention

• Leading and supporting the coaching team alongside the Head Coach

• Maintaining high standards across presentation, service and studio operations

• Managing day‑to‑day administration and membership queries

• Helping organise studio events, challenges and community initiatives

• Working closely with the owners on studio performance, growth and future opportunities

• Creating a positive, energetic and accountable team culture

• Being present in the studio and leading from the front

This role is about much more than administration.

We want someone who understands that a great gym is built through relationships, consistency, energy and attention to detail.

THE MUST-HAVES

• Certificates 3 and 4 in Fitness, minimum

• Hands‑on coaching experience

• Demonstrated experience leading people or teams

• Strong communication and relationship‑building skills

• Experience in sales, customer service, fitness, hospitality or a similar people‑focused environment

• Confidence having conversations around sales, retention and member experience

• Strong organisation and attention to detail

• The ability to take ownership and solve problems

• A positive, reliable and team‑first attitude

• A genuine interest in health, fitness and helping people

Previous experience within the fitness industry is highly regarded, but for the right person, leadership ability, personality and cultural fit are just as important.

WHAT WE’RE LOOKING FOR

We’re looking for someone who naturally connects with people.

Someone who remembers names, notices when a member hasn’t been in for a while, follows things up and genuinely cares about the experience people have inside the studio.

You’ll be comfortable holding yourself and others accountable, having honest conversations when needed and setting a strong standard for the wider team.

You don’t need to be the loudest person in the room, but you do need to be present, self‑aware, consistent and willing to lead from the front.

We want someone who treats the studio like it’s their own.

WE’LL PROVIDE

• Competitive remuneration and performance incentives

• Ongoing mentoring directly from an experienced ownership team

• Leadership and professional development opportunities

• Support from a wider team across five established BFT studios

• A highly experienced Head Coach and coaching team to work alongside

• Clear opportunities for progression within BFT Southside

• Complimentary BFT membership

• Discounted memberships for friends and family

• The opportunity to genuinely influence the growth and culture of the studio

ABOUT US

BFT Prahran is where our journey started.

We opened the studio in 2016 and became BFT’s first‑ever franchisees, making Prahran the first BFT studio in the world.

Today, Prahran is one of five studios within BFT Southside, alongside South Yarra, St Kilda, Camberwell and Bentleigh.

Over the years, we’ve built our business around strong communities, high standards and creating an environment where both members and staff feel valued.

We believe the best studios are built by great people.

That means investing in our team, developing future leaders and creating opportunities for people who want to build a genuine career within the fitness industry.