Student Systems Analyst

University of New England (AU); Armidale; Hybrid; AUD 104,000 - 116,000; Full time

Benefits offered by this job

5 weeks annual leave

Relocation assistance

Hybrid work model

On-campus parking

EAP and wellbeing

Job summary

The University of New England (UNE) in Armidale invites applications for a Student Systems Analyst to support, develop and maintain the student management system and ensure data quality. You will work with staff across the university and with software vendors to deliver service improvements and project enhancements.

The role requires strong analytical and communication skills, with a focus on continuous improvement, stakeholder engagement and delivering reliable information to support student

Qualifications

• Strong ability to translate business requirements into system improvements (≤140 chars)
• Proactive liaison with software vendors and internal stakeholders
• Ability to collate and analyse data for reports to stakeholders
• Experience in maintaining and improving complex student information systems
• Strong communication and project coordination skills

Responsibilities

• Support, develop and maintain the student management system
• Liaise with staff across the University and with software vendors
• Represent the University in negotiations on service/support issues
• Collaborate on development projects with other universities
• Provide data quality assurance and reporting for student information

Skills

Requirements analysis

Vendor liaison

Data quality

Communication

Job description

Student Systems Analyst

Technology and Digital Services – Business Services

• Continuing, Full-time
• Flexible or part-time options will be considered
• $ 103,761 to $116,177 per annum (HEO7) + 17% super
• Salary packaging options available
• 5 weeks annual leave + Christmas shutdown leave
• Armidale based role. Flexible or hybrid work arrangements available.
• Relocation assistance available
• Free on campus parking
• On campus state of the art sporting and athletic facilities (Sport UNE)
• Employee Assistance Program (EAP) and wellbeing support
• Diverse and supportive workplace with UNE Ally Network, Equity Committee, Queer Space

About the role

The Student Systems Analyst position supports, develops and maintains the student management system for UNE students and ensures data quality and provides specialist advice and services about student information matters. The incumbent will liaise with staff from across the University to achieve business outcomes; and represent the University through negotiation with software vendors on service/support issues and participation in collaborative development projects with other universities. The incumbent will work closely with key stakeholders, which include system vendors, Student Experience, Admissions, Exams, Business Intelligence, Finance and Faculties as well as other areas of TDS and have a sound understanding of the Student Lifecycle.

About you

To be successful in this role, you will have:

• Ability to ensure business requirements and technical requirements deliver successful outcomes. With a focus on continuous improvement through functional system improvements in a complex system environment to ensure operational efficiencies
• Proactively improve business processes, increasing staff and student ability to self-serve their responsibilities through continuous improvement
• Develop and maintain positive communication and professional networks, liaising with staff and partner institutions for ongoing system developments
• Constant engagement with software vendors and ongoing development of project enhancements while ensuring we meet the universities broader objectives.
• Collate and analyse relevant data to provide reports to relevant stakeholders

About the Department

Technology and Digital Services (TDS) provide information and technology services to the whole of UNE to support all IT activities within UNE. It provides knowledge and leadership to support the academic, research and service activities of the University by deploying IT resources, either centrally or dispersed, across the University. TDS works closely with the university community to understand and support their needs in meeting the university's strategic objectives.

TDS consists of a portfolio of discreet but interconnected groups:

• Information Security
• Business Services
• Data Services
• Enterprise Architecture
• Digital Operations
• IT Client Services

Enquiries

To discuss this role please contact Dean Woods Acting Manager Student Systems, phone: [phone], email: [e-mail].

• If you require any adjustments or support to fully participate—such as an alternative format for the application form—please contact your Talent Acquisition Consultant at [e-mail] or on 02 6773 3705.
• If you have a disability and would like a confidential conversation about working at UNE, you are welcome to contact our Health, Safety and Wellbeing Team.

Please visit www.une.edu.au/jobs-at-unefor further information about this position and other career opportunities at UNE.

About Armidale

Armidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquility of rural living. It boasts gourmet restaurants and cafes, boutique shopping, quality schools and sporting facilities. Surrounded by mountain gorges, waterfalls and national parks, Armadale's natural beauty and distinct seasons make it an ideal place to live and thrive. To find out more, visit https://www.visitarmidale.com.au/experience.

Moving to Regional NSW? Introducing The Welcome Experience. The Welcome Experience is a free service for essential workers and their families considering or moving to regional NSW. Obtain free, personalised support for a range of services such as housing, education, partner job opportunities, and community integration. Learn more and register for the program here www.nsw.gov.au/welcomeexperience. Please choose Southern New England (Armidale and Tamworth) for the location.

UNE: A Diverse and Inclusive Workplace

At UNE, we believe our strength comes from the diversity of our people and the unique perspectives they bring. We are committed to fostering an inclusive environment where everyone is valued and empowered to contribute their best.

We warmly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals with lived experience of mental health or disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQIA+.

About Our Process

At UNE, we are committed to employing individuals who meet the requirements of this role and align with our values: Be Bold, Be Kind, Be Accountable, Be Connected. All applicants will be contacted and advised of an outcome.

Preferred candidates will be required to undertake pre-employment checks prior to commencing in this role, as indicated in the position description. This includes providing a National Police Check, Gender Based Violence Declaration and for some roles, a Working with Children Check prior to an offer of employment being made. Please note that people with criminal records are not automatically excluded from applying for this position, unless a specific legal requirement applies. For more information, see UNE's Pre-Employment Check Webpage.

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