Student Systems Analyst

University of New England; Armidale; Hybrid; AUD 104,000 - 116,000; Full time

Benefits offered by this job

Salary packaging

5 weeks annual leave + Christmas leave

Relocation assistance

On-campus parking

Hybrid work arrangements

Job summary

UNE in Armidale is seeking a Student Systems Analyst to support, develop and maintain the student management system, ensuring data quality and providing specialist advice on student information matters. You will liaise with staff across the university and work with software vendors on service issues.

The role involves collaboration with key stakeholders, including Student Experience, Admissions, Exams, and BI, with a flexible or hybrid work arrangement and relocation support available.

Qualifications

• Ability to translate business requirements into technical specs in a complex system environment.
• Proactive improvement of business processes to enhance staff and student self-service.
• Develop and maintain professional networks with staff and partner institutions for system development.

Responsibilities

• Support, develop and maintain the student management system to ensure data quality.
• Provide specialist advice on student information matters and liaise with university staff to achieve business outcomes.
• Represent the university in negotiations with software vendors and participate in collaborative development projects with other universities.

Skills

Requirements analysis

Process improvement

Stakeholder communication

Vendor liaison

Data analysis

Job description

Vacancy Supporting Documents

Reference Number225316 - Student Systems Analyst

Student Systems Analyst

Technology and Digital Services Business Services

• Continuing, Full-time
• Flexible or part-time options will be considered
• $103,761 to $116,177 per annum (HEO7) + 17% super
• Salary packaging options available
• 5 weeks annual leave + Christmas shutdown leave
• Armidale based role. Flexible or hybrid work arrangements available.
• Relocation assistance available
• Free on campus parking
• On campus state of the art sporting and athletic facilities (Sport UNE)
• Employee Assistance Program (EAP) and wellbeing support
• Diverse and supportive workplace with UNE Ally Network, Equity Committee, Queer Space

About the role

The Student Systems Analyst position supports, develops and maintains the student management system for UNE students and ensures data quality and provides specialist advice and services about student information matters. The incumbent will liaise with staff from across the University to achieve business outcomes; and represent the University through negotiation with software vendors on service/support issues and participation in collaborative development projects with other universities. The incumbent will work closely with key stakeholders, which include system vendors, Student Experience, Admissions, Exams, Business Intelligence, Finance and Faculties as well as other areas of TDS and have a sound understanding of the Student Lifecycle

About you

To be successful in this role, you will have:

• Ability to ensure business requirements and technical requirements deliver successful outcomes. With a focus on continuous improvement through functional system improvements in a complex system environment to ensure operational efficiencies
• Proactively improve business processes, increasing staff and student ability to self-serve their responsibilities through continuous improvement
• Develop and maintain positive communication and professional networks, liaising with staff and partner institutions for ongoing system developments
• Constant engagement with software vendors and ongoing development of project enhancements while ensuring we meet the universities broader objectives.
• Collate and analyse relevant data to provide reports to relevant stakeholders

About the Department

Technology and Digital Services (TDS) provide information and technology services to the whole of UNE to support all IT activities within UNE. It provides knowledge and leadership to support the academic, research and service activities of the University by deploying IT resources, either centrally or dispersed, across the University. TDS works closely with the university community to understand and support their needs in meeting the university's strategic objectives.

TDS consists of a portfolio of discreet but interconnected groups:

Information Security

Business Services

Data Services

Enterprise Architecture

Digital Operations

IT Client Services

Enquiries

To discuss this role please contact Dean Woods Acting Manager Student Systems, phone: [phone], email: [e-mail].

• If you require any adjustments or support to fully participate such as an alternative format for the application form please contact your Talent Acquisition Consultant at [e-mail] or on 02 6773 3705.
• If you have a disability and would like a confidential conversation about working at UNE, you are welcome to contact our Health, Safety and Wellbeing Team .

For further information about this position, please see the Position Statement below.

Please visit www.une.edu.au/jobs-at-une for further information about this position and other career opportunities at UNE.

Applicants must have appropriate Australian work rights for the duration of this position.

About Armidale

Armidale is an attractive and vibrant city that combines all the features of a bustling regional town centre with the tranquility of rural living. It boasts gourmet restaurants and cafes, boutique shopping, quality schools and sporting facilities. Surrounded by mountain gorges, waterfalls and national parks, Armidales natural beauty and distinct seasons make it an ideal place to live and thrive. To find out more, visit https://www.visitarmidale.com.au/experience .

Moving to Regional NSW? Introducing The Welcome Experience. The Welcome Experience is a free service for essential workers and their families considering or moving to regional NSW. Obtain free, personalised support for a range of services such as housing, education, partner job opportunities, and community integration. Learn more and register for the program here www.nsw.gov.au/welcomeexperience . Please choose Southern New England (Armidale and Tamworth) for the location

UNE: A Diverse and Inclusive Workplace

At UNE, we believe our strength comes from the diversity of our people and the unique perspectives they bring. We are committed to fostering an inclusive environment where everyone is valued and empowered to contribute their best.

We warmly encourage applications from Aboriginal and Torres Strait Islander peoples, individuals with lived experience of mental health or disability, people from culturally and linguistically diverse backgrounds, and those who identify as LGBTIQIA+.

About Our Process

At UNE, we are committed to employing individuals who meet the requirements of this role and align with our values: Be Bold, Be Kind, Be Accountable, Be Connected. All applicants will be contacted and advised of an outcome.

Preferred candidates will be required to undertake pre-employment checks prior to commencing in this role, as indicated in the position description. This includes providing a National Police Check, Gender Based Violence Declaration and for some roles, a Working with Children Check prior to an offer of employment being made. Please note that people with criminal records are not automatically excluded from applying for this position, unless a specific legal requirement applies. For more information, see UNE's Pre-Employment Check Webpage .

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