Student Support & Wellbeing Specialist

Peel; Albany; On-site; AUD 65,000 - 75,000; Full time

Job summary

Albany Senior High School (SHS) is seeking a highly organised Student Support Officer to join our Student Services team. This role focuses on supporting attendance, engagement and wellbeing in a welcoming, inclusive environment.

The successful applicant will work with students, families and staff to ensure confidential, supportive day-to-day operations and maintain accurate records. This is a permanent full-time role commencing Term 1, 2027.

Qualifications

• Excellent interpersonal and communication skills.
• Ability to maintain confidentiality and professional boundaries.
• Strong digital literacy and proficiency with standard software.
• Experience with student management systems is highly regarded.

Responsibilities

• Support student attendance and engagement through monitoring and follow-up of absences.
• Serve as a welcoming first point of contact for students accessing Student Services.
• Build positive relationships with students, families and staff while maintaining professionalism.
• Contribute to accurate record keeping and administrative support for wellbeing processes.
• Collaborate with a multidisciplinary team to support attendance, engagement and wellbeing.
• Demonstrate initiative and manage competing priorities in a busy school environment.

Skills

Interpersonal skills

Communication

Digital literacy

Confidentiality

Public service mindset

Organisational skills

Tools

Microsoft Office

Student management information systems

Job description

Albany Senior High School (SHS) is seeking a highly organised Student Support Officer to join our Student Services team. This role focuses on supporting attendance, engagement and wellbeing in a welcoming, inclusive environment.

The successful applicant will work with students, families and staff to ensure confidential, supportive day-to-day operations and maintain accurate records. This is a permanent full-time role commencing Term 1, 2027.