Student Enrolment Advisor

Keypath Education Australia Pty Ltd; Melbourne; Remote; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

Competitive package

Career progression

Remote work setup

Wellbeing & development

Growth opportunities

Full-time 38 hours

Job summary

Keypath Education Australia Pty Ltd is hiring a Student Enrolment Advisor to connect with prospective students through phone, email and web chat, guiding them to the right education programs. This full-time, remote-first role offers a flexible work arrangement across Australia, with a base salary plus super and commissions, and opportunities for growth.

You'll be joining a supportive team focused on transforming education.

Responsibilities

• Warm leads: Connect with prospective students who have already expressed interest.
• Outbound calls and inbound inquiries about programs and applications.
• Live chat: Provide instant responses to student questions.
• Pipeline management: Track student progress, follow up on incomplete applications, send reminders.
• Team huddles: Daily check-ins to share best practices and stay aligned.
• Transform inquiries into enrolments and meet targets.
• Work independently with flexibility and adapt approach.
• Collaborate with sales, marketing and student support teams.

Job description

Competitive Base Salary + Super + Commissions

Transform Education, Transform the World

A Day in the Life of a Student Enrolment Advisor

Warm Leads: Connect with prospective students who have already expressed interest.

Automated Dialler & Inbound Calls: Spend at least 4 hours a day making outbound calls and handling inbound inquiries about programs and applications.

Live Chat: Provide instant responses to student queries and encourage phone conversations.

Pipeline Management: Track student progress, follow up on incomplete applications, send deadline reminders, and update the CRM.

Team Huddles: Join daily check-ins to share best practices, stay motivated, and align on enrolment goals.

A fast-paced, rewarding role where every conversation makes a difference!

At Keypath, we believe you do your best work where you feel your best. As a remote-first workforce, we offer the flexibility to work from anywhere in Australia—no commute required! As long as you have a reliable internet connection and a comfortable home workspace, you're set up for success. Plus, if you're based near Melbourne, you're always welcome to visit our head office.

You'll stay connected with a supportive, collaborative team through virtual tools that make remote work seamless.
Your Impact: The Role

As a Student Enrolment Advisor, you'll be the first point of contact for professionals ready to transform their careers through education. You will provide them with timely and accurate advice, guiding them to find the right education program to support their career ambitions. This is your chance to make a genuine impact.

Guide prospective students through their decision-making journey to choose the right course for their career ambitions via phone, email, and web chat

Create personalised pathways for each potential student using your consultative approach

Transform inquiries into successful enrolments - ensuring you achieve your targets to help in our vision to transform education and transform the world.

Work independently with the freedom to adapt your approach—we trust your expertise, not scripts

Be a part of a collaborative team that priortises connection, learning and growth

You're a sales professional who believes in the power of education to change lives. You bring:

Proven experience in a sales role - you are a self motivated and mission driven individual who finds pride in helping others through education and 1:1 guidance

Natural relationship-building abilities that create trust and connection

A proven track record of meeting KPI's or targets while delivering exceptional service across your pipeline. For our high-achieving advisors, the target is just the starting line – they're all about racing past it!

Attention to detail, with a clear understanding of the value of maintaining accurate customer data

The drive to thrive in a fast-paced, purpose-led environment

Exposure to higher education is advantageous.

What We Offer

Flexible work arrangements: Choose your workspace—remote, office, or hybrid

Generous Competitive package: The base salary and commission package will be competitive and tailored to your experience. We are hiring for roles at all levels, from those with 2 years of experience to seasoned high performers.

Career progression: Clear pathways in a rapidly expanding EdTech leader, including comprehensive online remote training

Equipment and support: Full remote work setup including internet allowance

Wellbeing focus: Paid mental health days and comprehensive support tools, including Toolkits for Digital Health and Mental Health support

Growth opportunities: Internal Academy's to help you develop your career and skillset (People Leader's Academy) and heavily discounted Master’s degrees from our university partners + access to LinkedIn Learning

Full-time position (38 hours/week)

Monday to Friday, 9am – 7pm (rotating roster) AEST/AEDST

Work remotely in Australia with a reliable internet connection

Onboarding and Training:

A comprehensive and supportive remote onboarding completed over your first 3 days. We start your first week on a Wednesday!

2 weeks of shadowing one of our experienced Student Enrolment Advisors to help you hit the ground running

Ongoing support and training from your Team Leader and our dedicated Sales Training team

At Keypath, we believe education has the power to transform lives.

You’ll join a leading EdTech organisation where collaboration, innovation, commitment and lifelong learning are part of how we work. You’ll have the opportunity to work alongside talented marketing, digital, sales, product and strategy professionals while partnering with leading universities.

This is an opportunity to make a genuine impact — shaping how students discover, engage with and ultimately access education.

EdTech leader across Australia and SE Asia

Flexible “Work Anywhere” model (remote, hybrid or office)

High-growth environment with strong career development opportunities

Certified as a Great Place to Work in Australia & Malaysia

Ready to make an impact

Please note that only candidates residing in Australia with full working rights will be eligible for consideration. Preferred applicants may be required to complete a police check and other pre-employment checks.

At Keypath, our vision is to transform education to transform the world. We believe the key to transforming education is to unlock greatness – in educators, in individuals, and in our people. As a leading global EdTech company, Keypath Education partners with leading educators to develop, design, and deliver the most career-relevant online education solutions that meet the needs of the future of work and help solve global social and economic challenges. Powered by our proprietary technology and data platform, KeypathEDGE, our services include market research and product development, course design and development, marketing and student recruitment, student experience and placement.

At Keypath, our vision is to transform education to transform the world. We believe the key to transforming education is to unlock greatness – in educators, in individuals, and in our people. As a leading global EdTech company, Keypath Education partners with leading educators to develop, design, and deliver the most career-relevant online education solutions that meet the needs of the future of work and help solve global social and economic challenges. Powered by our proprietary technology and data platform, KeypathEDGE, our services include market research and product development, course design and development, marketing and student recruitment, student experience and placement.