Student and Academic Services Coordinator

Navitas; Canberra; On-site; AUD 34,000 - 44,000; Part time

Job summary

University of Canberra College (UCC) invites applications for a casual Student and Academic Services Coordinator. The role focuses on end-to-end exam administration, invigilator management, and applying exam rules within delegations.

You will also support orientation, enrolment, and scheduling tasks outside peak periods, contributing to a collaborative, student-centered environment.

Qualifications

• Experience coordinating exams, events or time‑critical activities with many moving parts.
• High accuracy in managing student records and confidential materials.
• Ability to interpret and apply rules and procedures consistently and explain decisions.
• Clear, professional communication with academic staff, students, invigilators and external stakeholders.
• Experience with a student information system or similar database; strong Excel skills.

Responsibilities

• Coordinate end-to-end exam administration: timetabling, venues, and preparing papers/materials.
• Appoint, train, roster and supervise invigilators, including unit-specific exams.
• Interpret and apply assessment/exam rules and advise on deferred/alternative exams within delegations.
• Keep exam materials/records secure.
• Coordinate collection/handover of scripts, attendance records, incident reports for results processing.
• Liaise with academic staff, exams team, and other stakeholders.
• Between exam periods, support orientation, enrolment admin, student evaluations, timetabling and system rollover.

Skills

Exam coordination

Data accuracy

Rules interpretation

Communication

Excel

Problem solving

International students awareness

Higher education experience

Working with Vulnerable People (WWVP)

Staff rostering

Student information system

Education

Bachelor's degree or higher

Tools

Excel

Student information system

Job description

Student and Academic Services Coordinator

• Casual

At the University of Canberra College (UCC), we pride ourselves on our supportive, inclusive, and student-centred culture. As a pathway provider for the University of Canberra, we play a vital role in transforming lives through education. Our team is collaborative, passionate, and deeply committed to helping students succeed—academically and personally. Staff at UCC enjoy the benefits of working in a vibrant university setting with access to professional development, modern facilities, and a diverse international student body. As part of the global Navitas network, UCC combines the agility of a private education provider with the stability and reputation of a leading Australian university. Whether you are in academic or professional services, you will find your work here both meaningful and rewarding.

About the role

UC College is looking for an organised, detail-driven coordinator to lead examination administration for our pathway programs. This is a casual role. Hours vary with the examination calendar, with more hours during exam periods and fewer between them. As a guide, the role averages around 10–14 hours a week across the year. Outside peak exam periods, you'll support the Student and Academic Services team with defined coordination tasks.

What you will do

• Coordinate end-to-end exam administration: timetabling, venue management, and preparing exam papers, booklets and materials
• Appoint, train, roster and supervise exam invigilators, including invigilation for unit‑specific exams.
• Interpret and apply assessment and exam rules, and advise and decide on arrangements such as deferred, supplementary and alternative exams within delegations
• Keep exam materials and records secure
• Coordinate the secure collection and handover of completed scripts, attendance records and incident reports to support results processing
• Liaise with academic staff, the University of Canberra exams team and other stakeholders
• Between exam periods, support orientation and enrolment administration, student evaluations, timetabling and system rollover, and process documentation

What you will bring

• Experience coordinating exams, events or similar time‑critical activities with many moving parts
• High accuracy in managing student records and confidential materials
• The ability to interpret and apply rules and procedures consistently, and to explain your decisions
• Clear, professional communication with academic staff, students, invigilators and external stakeholders
• Experience with a student information system or similar database, and strong Excel skills
• The ability to resolve problems independently, including on exam days
• An understanding of the challenges facing pathway and international students
• A degree; or an advanced diploma with one year of relevant experience; or a diploma with two years of relevant experience; or an equivalent combination of experience and training
• A current ACT Working with Vulnerable People registration, or the ability to obtain one
• Experience in exam or assessment administration, ideally in higher education
• Knowledge of legislation and policy relevant to international students, such as ESOS
• Experience training or rostering casual staff such as invigilators

At UCC, we champion an inclusive and diverse workforce. We are committed to promoting equality and flexibility in the workplace, believing that diversity enriches and fosters a collaborative environment for our employees, students, and clients alike.

We strongly encourage applications from candidates of all backgrounds, including those with disabilities, individuals of all ages and genders, as well as Aboriginal and Torres Strait Islander people, and members of other diverse community groups.

All applicants must have full working rights within Australia to be considered. Successful candidates will be required to provide a Working with Children Check.

Availability

You will need flexibility to work additional hours during examination periods. Please include your general availability, and any constraints during exam periods, in your application.