Student and Academic Administration Officer

University of Queensland; Brisbane; On-site; AUD 85,000 - 95,000; Full time

Job summary

University of Queensland in Brisbane is seeking a Student and Academic Administration Officer to support student admissions and central administration at the St Lucia campus. You will provide expert administrative support, resolve complex admissions matters, and help ensure a positive student experience across many channels.

Ideal candidates will hold an undergraduate qualification or equivalent, manage competing priorities in a fast-paced environment, and communicate clearly with students,

Qualifications

• Relevant undergraduate qualification or equivalent.
• Ability to manage competing priorities and deliver results in a fast-paced, high-volume administrative setting.
• Strong written, verbal and interpersonal communication skills.

Responsibilities

• Administer domestic admissions pathways and entry schemes in accordance with University requirements.
• Liaise with faculties and relevant teams to resolve admissions matters and ensure consistent application of processes.
• Deliver expert service and advice to students, staff and external stakeholders through multiple channels.
• Coordinate a diverse range of student and academic administration activities, assess applications, process documentation, and respond to enquiries.
• Maintain accurate, secure and confidential student records and ensure data integrity.

Skills

Prioritization

Attention to detail

Customer service

Education

Undergraduate qualification

Job description

Student and Academic Administration Officer# UQ Careers## Student and Academic Administration OfficerApply: St Lucia Campus: Full time: Posted Today: R-70720* Join the Admissions team here at UQ!* Build your career while making a meaningful impact on the student experience.* Full-time, permanent with base salary in the range of $85,451.97 - $94,983.84 + 17% super (HEW Level 5)* Based at our vibrant St Lucia campus. # **About This Opportunity**Join UQ as a Student and Academic Administration Officer and help deliver a positive experience for students throughout their university journey. As a Student and Academic Administration Officer at UQ, you'll be at the heart of delivering services that support student success and academic excellence. Working within a truly collaborative team, you'll provide expert administrative support, solve complex problems, engage with a diverse range of stakeholders, and contribute to processes that help students thrive throughout their university journey. Key responsibilities will include: * Administer domestic admissions pathways and entry schemes in accordance with University requirements and procedures.* Liaise with faculties and relevant teams to resolve admissions matters and support consistent application of admissions processes.* Deliver exceptional service and expert advice to students, staff and external stakeholders through a range of communication channels, helping to create a positive and seamless university experience.* Coordinate a diverse range of student and academic administration activities, assessing applications, processing documentation, and responding to enquiries.* Maintain accurate, secure and confidential student records**,** ensuring the integrity of information of key academic and administrative processes.**Join a vibrant professional community dedicated to supporting student success. As your experience grows, you'll have opportunities to expand your knowledge across a variety of specialist student administration functions, broadening your skills, developing your career, and discovering new opportunities within one of Australia's leading universities.**# **About You*** A relevant undergraduate qualification, or an equivalent combination of experience, education and training that demonstrates your capability in a similar environment.* The ability to confidently manage competing priorities, maintain accuracy, and deliver results in a fast-paced, high-volume administrative setting.* Strong written, verbal and interpersonal communication skills, with a talent for providing clear advice and building positive relationships with a diverse range of stakeholders.* A genuine commitment to delivering exceptional customer service, complemented by sound judgement, attention to detail, and a proactive approach to problem-solving.* Confidence in learning and navigating complex systems, databases and digital tools, with the ability to quickly adapt to new technologies and processes.* Ability to understand and apply established requirements and processes to a range of student administration matters.* Ability to interpret and apply established requirements, procedures and guidelines accurately across a range of student administration matters.# **Other Information**Pre-employment checks may include verification of the right to work in Australia and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements. You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing [e-mail] or calling [phone]. ***Applications close 20th November 2026 at 11.00pm AEST (R-70720).*** ***#LI-DNI***