Senior Coordinator, Domestic Admissions

The University of Queensland; Brisbane; On-site; AUD 107,000 - 116,000; Full time

Benefits offered by this job

17% super

Flexible and hybrid working options

Health and wellbeing programs

On-campus childcare

Salary packaging

Job summary

The University of Queensland’s Domestic Admissions team is seeking a Senior Coordinator to lead a high-volume admissions service, guiding a close-knit team supporting domestic undergraduate and postgraduate admissions and the Enhanced Studies Program.

You will interpret policy, strengthen stakeholder partnerships and help shape efficient, responsive services with a focus on digitalisation and process improvements. UQ offers flexible/hybrid working and a supportive environment.

Qualifications

• Bachelor's degree with four years' admissions experience in a tertiary environment.
• Experience coordinating staff in a high-volume, service-oriented environment.
• Ability to interpret admissions policy and relevant requirements to complex matters.
• Strong organisational skills with the ability to manage multiple priorities with accuracy.

Responsibilities

• Lead, coach and develop a team to deliver accurate, timely and service-focused admissions support.
• Plan and coordinate domestic admissions administration, balancing operational priorities, service standards and peak-period demands.
• Interpret and provide authoritative advice on admissions policy, procedures and relevant legislation, supporting the resolution of complex matters.
• Build productive relationships with key internal and external stakeholders across the University.
• Use analytical thinking and a strong understanding of current processes to identify and implement service, digital and business improvement opportunities.
• Monitor performance, manage risk and contribute to reviews of admissions policies, practices and service delivery.

Skills

Staff leadership

Stakeholder engagement

Policy interpretation

Digital literacy

Analytical thinking

Communication skills

Time management

Education

Bachelor's degree or equivalent

Job description

Join UQ’s Domestic Admissions team

Use your admissions expertise to shape high-quality, responsive services

Full-time, permanent with base salary in the range of $106,709.01 - $116,198.52 + 17% super (HEW Level 7) Based At our vibrant St Lucia campus.

About This Opportunity

Following internal progression, an exciting opportunity has arisen to join UQ as Senior Coordinator, Domestic Admissions. Take the lead in delivering high-quality domestic admissions services, guiding a close-knit team supporting domestic undergraduate and postgraduate admissions and the Enhanced Studies Program. Combining people leadership with admissions expertise, you will provide authoritative advice, strengthen stakeholder partnerships and help shape efficient, responsive services that meet current and emerging needs.

Key responsibilities will include:

• Lead, coach and develop a team to deliver accurate, timely and service-focused admissions support.
• Plan and coordinate domestic admissions administration, balancing operational priorities, service standards and peak-period demands.
• Interpret and provide authoritative advice on admissions policy, procedures and relevant legislation, supporting the resolution of complex matters.
• Build productive relationships with key internal and external stakeholders across the University.
• Use analytical thinking and a strong understanding of current processes to identify and implement service, digital and business improvement opportunities.
• Monitor performance, manage risk and contribute to reviews of admissions policies, practices and service delivery.

About You

• A degree with at least four years of relevant admissions experience in a tertiary environment, or an equivalent combination of education, training and higher education experience.
• Demonstrated experience coordinating and supporting staff in a high-volume, service-oriented environment.
• Demonstrated ability to interpret and apply policy, procedures and relevant requirements to complex matters.
• Highly developed organisational skills, sound judgement and the ability to manage competing priorities with accuracy and limited direction.
• Proven analytical and problem-solving capability, including experience improving business processes through digitalisation or automation.
• Excellent communication, negotiation and stakeholder engagement skills, with the confidence to provide authoritative advice and manage differing expectations.
• High digital literacy and the ability to rapidly acquire detailed knowledge of UQ academic, student and administrative policies and systems.

About UQ

As part of the UQ community, you’ll have the opportunity to work alongside the brightest minds, who have joined us from all over the world, working together to create a better world. Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available.

Benefits

• up to 26 weeks paid parental and primary care leave
• 17% super
• 17.5% leave loading
• flexible and hybrid working options
• health and wellbeing programs
• a heavily discounted Study for Staff program
• on‑campus childcare
• affordable parking
• salary packaging

Other Information

Pre-employment checks may include: verification of the right to work in Australia and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements. You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment. We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing [e-mail] or calling [phone]. Applications close Sunday 29 November 2026 at 11.00pm AEST (R-70631). Please note that interviews have been tentatively scheduled in the week commencing Monday 7 December 2026.