Strategic Wellbeing Services Leader

Hender Consulting; Greater Shepparton; On-site; AUD 110,000 - 165,000; Full time

Job summary

MADEC Australia is seeking a Wellbeing Services Manager to lead the development, delivery and continuous improvement of wellbeing and counselling services across multiple regions. The role will build a contemporary service model, strengthen clinical governance and ensure financial sustainability while working with regional leaders, practitioners and teams to embed wellbeing across the participant journey.

Frequent travel is expected; base locations include Adelaide, Albury, Shepparton or

Qualifications

• Qualified in psychology, social work, or occupational therapy with professional registration/accreditation.
• Experience leading multidisciplinary mental health or allied health teams.
• Demonstrated ability to manage budgets, utilisation and service performance.
• Strong stakeholder engagement and strategic planning skills.

Responsibilities

• Develop wellbeing strategy aligned with organisational objectives and participant needs.
• Lead and develop wellbeing professionals, fostering collaborative, accountable team culture.
• Oversee service delivery, budgets, workforce planning and performance.
• Establish consistent service models, referral pathways and operational practices across locations.
• Improve appointment utilisation, referral conversion, practitioner productivity and service performance.
• Strengthen clinical governance, safeguarding, QA and risk management frameworks.
• Collaborate with Employment Services leaders to integrate wellbeing across programs.
• Identify opportunities for Medicare-rebateable mental health services, partnerships and new models.
• Build relationships with community organisations and external stakeholders.
• Identify opportunities for innovation and sustainable growth.

Skills

Leadership

Budget management

Stakeholder engagement

Strategic thinking

Team collaboration

Communication

Education

Psychology

Social Work

Occupational Therapy

Job description

MADEC Australia is seeking a Wellbeing Services Manager to lead the development, delivery and continuous improvement of wellbeing and counselling services across multiple regions. The role will build a contemporary service model, strengthen clinical governance and ensure financial sustainability while working with regional leaders, practitioners and teams to embed wellbeing across the participant journey.

Frequent travel is expected; base locations include Adelaide, Albury, Shepparton or