Strategic SaaS Account Manager (FinTech)

CreditorWatch; Sydney; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Fitness First gym membership

Barista coffee and meals

Phone credits $50/month

Wellness days

Monthly massages

Employee Share Scheme

Job summary

CreditorWatch, a leading Australian data and technology company, is seeking an Account Manager to drive net revenue retention across an existing customer portfolio. You will own renewals, lead value-led upsell and promote product adoption, strengthening long-term retention while expanding the portfolio.

The role reports to the Sales Manager and offers hybrid work from our Sydney CBD office. You should have 3+ years of SaaS sales experience, a customer-centric approach, and strong

Qualifications

• 3+ years sales experience as an Account Manager in tech/SaaS.
• Experience managing a portfolio of customers.

Responsibilities

• Own renewals and pricing discussions across an assigned portfolio.
• Drive upsell and multi-product penetration through usage-led conversations.
• Collaborate with BDMs to convert opportunities and ensure adoption.

Skills

Sales experience

Account management

CRM hygiene

Tools

CRM systems

Job description

CreditorWatch, a leading Australian data and technology company, is seeking an Account Manager to drive net revenue retention across an existing customer portfolio. You will own renewals, lead value-led upsell and promote product adoption, strengthening long-term retention while expanding the portfolio.

The role reports to the Sales Manager and offers hybrid work from our Sydney CBD office. You should have 3+ years of SaaS sales experience, a customer-centric approach, and strong