Strategic Roster & Workforce Planner

Alha Flight Services trading as dnata catering; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

5 weeks annual leave

Free meals at work

Free parking

Employee Assistance Program 24/7

Career development opportunities

Retail discounts

Job summary

dnata catering & retail in Australia is seeking a highly organized Resource Allocator to join the Workforce Planning team. You will coordinate rosters, overtime, labour hire and leave, ensuring staffing coverage across a fast-paced operation.

Reporting to the Team Leader, you will analyse workloads, maintain roster data, liaise with operational leaders and ensure compliance with Enterprise Agreements. The role requires rotating shifts across seven days and a proactive, collaborative approach.

Qualifications

• Experience in workforce planning, rostering, scheduling or resource allocation.
• Experience in a fast-paced operational environment.
• Strong analytical and problem-solving skills.
• Strong communication and stakeholder management skills.
• Ability to prioritise and adapt to changing operational demands in a high-pressure environment.
• Understanding of Enterprise Agreements, Awards or workforce compliance requirements.
• Availability to work a rotating roster across seven days.

Responsibilities

• Manage roster movements, shift changes and staff allocations.
• Coordinate overtime, shift extensions and labour hire requirements.
• Monitor workforce supply and demand to ensure staffing coverage is maintained.
• Update and maintain workforce planning systems with accurate employee and roster data.
• Liaise with operational leaders and labour hire providers to support operational requirements.
• Process leave, training and roster-related updates.
• Provide support and guidance to employees regarding roster enquiries.
• Prepare workforce reports and support payroll-related processes.
• Ensure compliance with Enterprise Agreements, policies and workforce planning procedures.

Skills

Workforce planning

Rostering

Scheduling

Resource allocation

Analytical skills

Problem-solving

Communication

Stakeholder management

Rotating roster

Workforce management systems

Job description

dnata catering & retail in Australia is seeking a highly organized Resource Allocator to join the Workforce Planning team. You will coordinate rosters, overtime, labour hire and leave, ensuring staffing coverage across a fast-paced operation.

Reporting to the Team Leader, you will analyse workloads, maintain roster data, liaise with operational leaders and ensure compliance with Enterprise Agreements. The role requires rotating shifts across seven days and a proactive, collaborative approach.