Resource Allocator

dnata; Sydney; On-site; AUD 80,000 - 105,000; Full time

Benefits offered by this job

5 weeks annual leave

Free meals while at work

Free parking

EAP available 24/7

Employee discounts

Job summary

dnata catering & retail is Australia’s leading inflight catering partner, and this role sits in the Workforce Planning team. As Resource Allocator you’ll ensure the right people are in the right place, coordinating rosters, overtime, labour hire and leave to keep operations running smoothly.

Reporting to the Resource Allocator Team Leader, you’ll work with operational leaders to resolve staffing challenges, maintain coverage, and support payroll processes while adhering to Enterprise Agreements

Qualifications

• Experience in workforce planning, rostering, scheduling or resource allocation.
• Experience working in a fast-paced operational environment.
• Strong analytical and problem-solving skills.
• Experience using workforce management or rostering systems.
• Strong communication and stakeholder management skills.
• Ability to prioritise and adapt to changing operational demands in a high-pressure environment.
• Understanding of Enterprise Agreements, Awards or workforce compliance requirements.
• Availability to work a rotating roster across seven days.

Responsibilities

• Manage roster movements, shift changes and staff allocations.
• Coordinate overtime, shift extensions and labour hire requirements.
• Monitor workforce supply and demand to ensure staffing coverage is maintained.
• Update and maintain workforce planning systems with accurate employee and roster data.
• Liaise with operational leaders and labour hire providers to support operational requirements.
• Process leave, training and roster-related updates.
• Provide support and guidance to employees regarding roster enquiries.
• Prepare workforce reports and support payroll-related processes.
• Ensure compliance with Enterprise Agreements, policies and workforce planning procedures.

Skills

Workforce planning

Rostering

Scheduling

Resource allocation

Analytical thinking

Stakeholder management

Prioritisation

Compliance awareness

Tools

Workforce management systems

Job description

Start your journey with dnata catering & retail, where the sky is the limit!

About Us

Part of the Emirates Group, dnata catering & retail is Australia’s leading inflight catering and retail partner. We support many of the world’s most recognised airlines, delivering award‑winning meals and exceptional service that create memorable inflight dining experiences for thousands of travelers each day.

About The Role

We are looking for a highly organised and proactive Resource Allocator to join our Workforce Planning team.

Reporting to the Resource Allocator Team Leader, you'll be at the heart of the operation, ensuring the right people are in the right place at the right time. In this fast‑paced and rewarding role, you'll coordinate rosters, overtime, labour hire and leave requirements, solve staffing challenges and work closely with operational leaders to keep our business running smoothly every day.

Key Responsibilities

• Manage roster movements, shift changes and staff allocations.
• Coordinate overtime, shift extensions and labour hire requirements.
• Monitor workforce supply and demand to ensure staffing coverage is maintained.
• Update and maintain workforce planning systems with accurate employee and roster data.
• Liaise with operational leaders and labour hire providers to support operational requirements.
• Process leave, training and roster‑related updates.
• Provide support and guidance to employees regarding roster enquiries.
• Prepare workforce reports and support payroll‑related processes.
• Ensure compliance with Enterprise Agreements, policies and workforce planning procedures.

About You

• Experience in workforce planning, rostering, scheduling or resource allocation.
• Experience working in a fast‑paced operational environment.
• Strong analytical and problem‑solving skills.
• Experience using workforce management or rostering systems.
• Strong communication and stakeholder management skills.
• Ability to prioritise and adapt to changing operational demands in a high‑pressure environment.
• Understanding of Enterprise Agreements, Awards or workforce compliance requirements.
• Availability to work a rotating roster across seven days.

Benefits

• 5 weeks annual leave and competitive salary
• Free meals while at work & Free parking
• Employee Assistance Program (EAP) available 24/7
• Be part of a global brand, with strong career development opportunities
• Discounts at hundreds of retailers, novated leasing and wellbeing resources

At dnata, we value an inclusive and respectful workplace and welcome applications from all backgrounds and abilities.

The Recruitment process

includes interviews, health checks, reference and criminal history checks, and verification of working rights. Please note, only shortlisted candidates will be contacted.

For more information on careers at dnata catering & retail please visit

www.dnatacateringcareers.com.au