Strategic Rail Logistics Planner

Aurizon; Alice Springs; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Development opportunities

Mentoring and development programs

Discounts on health insurance, travel,

Lifestyle perks and retail discounts

Job summary

Aurizon is expanding its Bulk East operations and seeks a Customer Logistics Coordinator to plan, schedule, and coordinate rail services for Bulk East customers. You will align customer demand with network capacity, working with multiple teams to ensure on-time and safe service execution.

In this role you will develop schedules, monitor performance, and pursue continuous improvement while building strong customer relationships across stakeholders.

Qualifications

• Experience in rail operations or logistics coordination.
• Strong understanding of end-to-end service delivery in infrastructure/heavy industry.
• Advanced IT skills, especially Excel and Power BI; planning systems experience.
• Excellent stakeholder engagement and communication across audiences.
• Sound decision-making in dynamic, time-sensitive environments.
• Continuous improvement mindset with ability to implement process enhancements.

Responsibilities

• Plan and coordinate daily and weekly rail services for Bulk East operations.
• Develop and maintain service schedules aligned to customer demand and constraints.
• Liaise with operations, network control, maintenance and planning teams to ensure efficient services.
• Monitor service performance and manage disruptions to minimise delivery impact.
• Communicate clearly across stakeholders to support safe and reliable execution.
• Identify opportunities to improve service planning, utilisation and on-time performance.
• Support reporting and analysis to inform operational decisions and improvements.
• Build strong customer relationships and identify opportunities to enhance service outcomes.

Skills

Rail operations

Logistics coordination

End-to-end service delivery

Excel

Power BI

Planning systems

Stakeholder engagement

Communication

Decision-making

Continuous improvement

Tools

Planning systems

Job description

Aurizon is expanding its Bulk East operations and seeks a Customer Logistics Coordinator to plan, schedule, and coordinate rail services for Bulk East customers. You will align customer demand with network capacity, working with multiple teams to ensure on-time and safe service execution.

In this role you will develop schedules, monitor performance, and pursue continuous improvement while building strong customer relationships across stakeholders.