Rail Logistics Planner & Customer Liaison

Aurizon; South Australia; Remote; AUD 85,000 - 105,000; Full time

Benefits offered by this job

Development and growth opportunities.

Mentoring and development programs.

Discounts on health insurance funds,旅行

Job summary

Aurizon is seeking a Customer Logistics Coordinator to plan and schedule Bulk East rail services, coordinating with operations, control, maintenance and planning teams to meet customer demand and optimise delivery. You will monitor performance, manage disruptions and drive improvements, while building strong relationships with customers across a major rail logistics network.

The role emphasizes end-to-end service delivery, advanced IT skills and proactive communication to support safe, reliable

Qualifications

• Experience in rail operations, logistics coordination or service planning/scheduling.
• Strong understanding of end-to-end service delivery in infrastructure or heavy industry.
• Advanced IT skills with Excel, Power BI and planning systems.
• Excellent communication and stakeholder engagement abilities.

Responsibilities

• Plan and coordinate daily and weekly rail services for Bulk East operations.
• Develop and maintain service schedules aligned to customer demand and constraints.
• Liaise with operations, network control, maintenance and planning teams to ensure efficient services.
• Monitor service performance and proactively manage disruptions to minimise delivery impact.
• Identify opportunities to improve planning, utilisation and on-time performance.
• Support reporting and analysis to inform operational decisions and continuous improvement.
• Build strong customer relationships and identify opportunities to enhance service outcomes.

Skills

Rail operations

Logistics coordination

Planning systems

Stakeholder engagement

Excel

Power BI

Decision making

Continuous improvement

Communication

Tools

Planning software

Job description

Aurizon is seeking a Customer Logistics Coordinator to plan and schedule Bulk East rail services, coordinating with operations, control, maintenance and planning teams to meet customer demand and optimise delivery. You will monitor performance, manage disruptions and drive improvements, while building strong relationships with customers across a major rail logistics network.

The role emphasizes end-to-end service delivery, advanced IT skills and proactive communication to support safe, reliable