Strategic Program Manager, SaaS & EdTech

Global Payments; Sydney; Híbrido; AUD 140.000 - 190.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Bonus eligibility

Equity awards

Wellness Week

Paid time off

Descripción de la vacante

Global Payments’ Sentral team seeks an experienced Program Manager to shape education technology and digital experiences for schools, parents, teachers, administrators and multi-school organisations.

You will own governance, milestones, and cross-functional delivery across geographies, partnering with Product, Engineering, Operations, Client Services, and Commercial teams to ensure successful outcomes within time and budget. Travel and after-hours availability may be required due to time zones.

Formación

• 8+ years' experience in Program Management, Project Management, or Delivery Leadership roles within software, SaaS, technology, or digital product environments.
• Demonstrated experience managing large-scale, complex, cross-functional programs involving multiple stakeholders, competing priorities, and interdependent workstreams.
• Strong stakeholder management and influencing skills, with the ability to communicate effectively at all levels, including senior leadership and executive stakeholders.
• Proven ability to establish program governance frameworks, manage risks and dependencies, and deliver outcomes within agreed timelines and budgets.
• Experience with industry standard project management tools such as Microsoft Project, JIRA, Azure DevOps and related platforms.

Responsabilidades

• Lead planning, governance, and delivery of strategic cross-functional programs, ensuring alignment to business objectives, product roadmap, and customer commitments.
• Partner with Product, Engineering, Operations, Client Services, and Commercial teams to coordinate program milestones, manage dependencies, and drive successful outcomes across multiple workstreams.
• Establish and maintain program governance, including risk management, resource planning, stakeholder communications, status reporting, and executive-level updates.
• Drive continuous improvement in delivery methodologies, operational processes, and program management practices to enhance efficiency, predictability, and business value realization.
• Monitor program performance against key metrics, proactively identifying issues and implementing mitigation strategies to ensure successful delivery of program objectives.
• This role may require working across different geographies and time zones, including outside regular hours.

Conocimientos

Program management

Cross-functional leadership

Stakeholder management

Governance frameworks

MS Project

JIRA

Azure DevOps

Descripción del empleo

Global Payments’ Sentral team seeks an experienced Program Manager to shape education technology and digital experiences for schools, parents, teachers, administrators and multi-school organisations.

You will own governance, milestones, and cross-functional delivery across geographies, partnering with Product, Engineering, Operations, Client Services, and Commercial teams to ensure successful outcomes within time and budget. Travel and after-hours availability may be required due to time zones.