Program Manager (Contract)

Global Payments; Sydney; Hybride; AUD 140 000 - 190 000; Plein temps

Avantages offerts par ce poste

Health benefits

Bonus eligibility

Equity awards

Wellness Week

Paid time off

Résumé du poste

Global Payments’ Sentral team seeks an experienced Program Manager to shape education technology and digital experiences for schools, parents, teachers, administrators and multi-school organisations.

You will own governance, milestones, and cross-functional delivery across geographies, partnering with Product, Engineering, Operations, Client Services, and Commercial teams to ensure successful outcomes within time and budget. Travel and after-hours availability may be required due to time zones.

Qualifications

• 8+ years' experience in Program Management, Project Management, or Delivery Leadership roles within software, SaaS, technology, or digital product environments.
• Demonstrated experience managing large-scale, complex, cross-functional programs involving multiple stakeholders, competing priorities, and interdependent workstreams.
• Strong stakeholder management and influencing skills, with the ability to communicate effectively at all levels, including senior leadership and executive stakeholders.
• Proven ability to establish program governance frameworks, manage risks and dependencies, and deliver outcomes within agreed timelines and budgets.
• Experience with industry standard project management tools such as Microsoft Project, JIRA, Azure DevOps and related platforms.

Responsabilités

• Lead planning, governance, and delivery of strategic cross-functional programs, ensuring alignment to business objectives, product roadmap, and customer commitments.
• Partner with Product, Engineering, Operations, Client Services, and Commercial teams to coordinate program milestones, manage dependencies, and drive successful outcomes across multiple workstreams.
• Establish and maintain program governance, including risk management, resource planning, stakeholder communications, status reporting, and executive-level updates.
• Drive continuous improvement in delivery methodologies, operational processes, and program management practices to enhance efficiency, predictability, and business value realization.
• Monitor program performance against key metrics, proactively identifying issues and implementing mitigation strategies to ensure successful delivery of program objectives.
• This role may require working across different geographies and time zones, including outside regular hours.

Connaissances

Program management

Cross-functional leadership

Stakeholder management

Governance frameworks

MS Project

JIRA

Azure DevOps

Description du poste

Make your mark at one of the biggest names in payments. We're looking for an experienced Program Manager to join the growing Sentral team and help shape the future of education technology and digital experiences for schools, parents, teachers, administrators and multi-school organisations.

What you'll own

• Lead the planning, governance, and delivery of strategic cross-functional programs, ensuring alignment to Sentral's business objectives, product roadmap, and customer commitments.
• Partner with Product, Engineering, Operations, Client Services, and Commercial teams to coordinate program milestones, manage dependencies, and drive successful outcomes across multiple workstreams.
• Establish and maintain program governance, including risk management, resource planning, stakeholder communications, status reporting, and executive-level updates.
• Drive continuous improvement in delivery methodologies, operational processes, and program management practices to enhance efficiency, predictability, and business value realisation.
• Monitor program performance against key metrics, proactively identifying issues and implementing mitigation strategies to ensure successful delivery of program objectives.
• This role is required to work with different teams across different geographies and time zones to deliver business outcomes. As such, the role may be required to work or remain contactable outside regular hours due to different time zones at times.
• Other related duties as assigned.

What you'll bring

• 8+ years' experience in Program Management, Project Management, or Delivery Leadership roles within software, SaaS, technology, or digital product environments.
• Demonstrated experience managing large-scale, complex, cross-functional programs involving multiple stakeholders, competing priorities, and interdependent workstreams.
• Strong stakeholder management and influencing skills, with the ability to communicate effectively at all levels, including senior leadership and executive stakeholders.
• Proven ability to establish program governance frameworks, manage risks and dependencies, and deliver outcomes within agreed timelines and budgets.
• Experience with industry standard project management tools such as Microsoft Project, JIRA, Azure DevOps and related platforms.

It's a bonus if you have

• Experience within education technology (EdTech), software-as-a-service (SaaS), fintech, or payments industries.
• Experience working with government agencies or departments
• Relevant certifications such as PMP, PRINCE2, AgilePM, SAFe, or Certified ScrumMaster.
• Experience managing business transformation, product modernisation, cloud migration, or enterprise software implementation programs.

About the team

Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer?

Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

Explore the benefits we offer in Australia

My Health

We offer access to medical coverage that supports the health and wellbeing for you and your family

My Money

In addition to base salary, you may be eligible for bonuses and/or equity awards, determined by role, level, impact, and our policies.

My Lifestyle

We have a dedicated Wellness Week each year – which includes an extra paid day off - so you can take time to relax, recharge and invest in your wellbeing.

My Family

FLEX, our family inclusion community, offers support for all Globalpayers at every stage, from raising families to caring for loved ones.

My Time Off

We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most.

Privacy Statement

Global Payments is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Global Payments protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at Global Payments works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Global Payments does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.