Program Manager (Contract)

Sentral; Sydney; On-site; AUD 150,000 - 180,000; Full time

Job summary

Global Payments is seeking an experienced Program Manager to join the Sentral team and help shape education technology and digital experiences for schools, parents, teachers, administrators and multi-school organisations.

You will lead planning, governance and delivery of strategic cross-functional programs, coordinating with Product, Engineering, Operations, Client Services and Commercial to align milestones with roadmaps and customer commitments, while driving improvements across processes and

Qualifications

• 8+ years of program management or delivery leadership experience.
• Experience with cross-functional programs across software/SaaS environments.
• Strong governance, risk, and dependency management skills.
• Experience with MS Project, JIRA, Azure DevOps.
• EdTech, SaaS, fintech experience is a bonus.

Responsibilities

• Lead planning, governance, and delivery of strategic cross-functional programs across multiple workstreams.
• Coordinate milestones, manage dependencies, and drive outcomes aligned with roadmaps and commitments.
• Establish governance, risk management, and stakeholder communications with executive updates.
• Monitor program performance and drive continuous improvement across delivery methods and processes.

Skills

Delivery leadership

Stakeholder management

Communication

Cross-functional collaboration

Education

PMP / PRINCE2 / SAFe / CSM

Tools

JIRA

Azure DevOps

Microsoft Project

Job description

Ready to take your career global? Make your mark at one of the biggest names in payments. We're looking for an experienced Program Manager to join the growing Sentral team and help shape the future of education technology and digital experiences for schools, parents, teachers, administrators and multi-school organisations.

What you'll own Lead the planning, governance, and delivery of strategic cross-functional programs, ensuring alignment to Sentral's business objectives, product roadmap, and customer commitments. Partner with Product, Engineering, Operations, Client Services, and Commercial teams to coordinate program milestones, manage dependencies, and drive successful outcomes across multiple workstreams. Establish and maintain program governance, including risk management, resource planning, stakeholder communications, status reporting, and executive-level updates. Drive continuous improvement in delivery methodologies, operational processes, and program management practices to enhance efficiency, predictability, and business value realisation. Monitor program performance against key metrics, proactively identifying issues and implementing mitigation strategies to ensure successful delivery of program objectives. This role is required to work with different teams across different geographies and time zones to deliver business outcomes. As such, the role may be required to work or remain contactable outside regular hours due to different time zones at times. Other related duties as assigned.

What you'll bring 8+ years' experience in Program Management, Project Management, or Delivery Leadership roles within software, SaaS, technology, or digital product environments. Demonstrated experience managing large-scale, complex, cross-functional programs involving multiple stakeholders, competing priorities, and interdependent workstreams. Strong stakeholder management and influencing skills, with the ability to communicate effectively at all levels, including senior leadership and executive stakeholders. Proven ability to establish program governance frameworks, manage risks and dependencies, and deliver outcomes within agreed timelines and budgets. Experience with industry standard project management tools such as Microsoft Project, JIRA, Azure DevOps and related platforms. It's a bonus if you have Experience within education technology (EdTech), software-as-a-service (SaaS), fintech, or payments industries. Experience working with government agencies or departments Relevant certifications such as PMP, PRINCE2, AgilePM, SAFe, or Certified ScrumMaster. Experience managing business transformation, product modernisation, cloud migration, or enterprise software implementation programs.

About the team Our inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.

Does this sound like you? Then you sound like a Globalpayer.

At Global Payments (NYSE : GPN), we empower simple, fast, secure payments for everyone. And to do that, we’ve built a complete, worldwide commerce ecosystem that delivers software and services at scale to millions of companies around the world—from ambitious startups to global enterprises. Our team of 27,000 experts is dedicated to your success. Headquartered in Atlanta, Georgia, we're a Fortune 500® company and a member of the S&P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America. Wherever you are—or wherever you want to be—we’re there, ready to support you. For more information, visit company.globalpayments.com and follow Global Payments on X, LinkedIn and Facebook.

Accommodations: Accessibility Requests: If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact [e-mail]

EEOC Statement: Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify [e-mail].