Strategic Product Analyst — Tech Consulting

Publicis Sapient; Melbourne; Presencial; AUD 110.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Inclusive culture

Learning opportunities

Competitive compensation

Flexible work

Generous leave

Wellness program

Descripción de la vacante

Publicis Sapient in Melbourne seeks a Business Analyst to bridge business stakeholders and technical teams, shaping product configurations and functional specs for market-ready offerings. You will guide cross-functional teams across Strategy, Experience, Engineering, and Data to deliver customer-focused solutions.

You’ll create requirements, user stories and process maps, coach teams, and ensure alignment with product roadmaps while fostering collaboration and continuous improvement.

Formación

• 5+ years as a Business Analyst or Product Consultant in a tech consulting or product environment.
• Australian citizenship and a current Baseline security clearance are required.
• Strong understanding of SaaS/enterprise tech products (e.g., Adobe Experience Manager, CRM, ERP, CX, analytics platforms).
• Experience translating business processes into product configurations.
• Proficiency in writing functional specifications, user stories, and process flows.
• Strong analytical, problem-solving, and communication skills.
• Experience working in Agile delivery environments.

Responsabilidades

• Lead client discovery and requirements sessions to understand business processes, customer needs, challenges and desired outcomes.
• Translate complex business needs into clear functional requirements, user stories, acceptance criteria and process flows to guide solution delivery.
• Facilitate workshops, solution walkthroughs and demonstrations, creating alignment between business stakeholders and delivery teams.
• Build a strong understanding of product capabilities and roadmaps to shape scalable, user-centred solutions aligned with business needs and technical considerations.
• Identify gaps between business requirements and product functionality, recommending practical configuration options, solutions or enhancements.
• Collaborate across Strategy, Experience, Engineering, Data, Product and Architecture throughout design and delivery to ensure requirements are understood and effectively implemented.
• Support configuration, integration, testing and implementation, ensuring solutions meet agreed functional and business requirements.
• Produce high-quality BA artefacts and documentation to support effective delivery, governance and knowledge transfer.
• Build trusted client relationships, clearly communicating requirements, recommendations, risks, dependencies and key decisions.
• Support implementation readiness, change impact, training and adoption activities to enable successful business outcomes.
• Use client feedback, product usage and delivery insights to identify optimisation, continuous improvement and product enhancement opportunities.
• Contribute to solution shaping, proposals and the development of reusable or market-relevant offerings.
• Contribute to a positive and inclusive team environment through knowledge sharing, coaching and collaboration.
• Stay current with relevant product developments, industry trends and emerging technologies, applying these insights to client opportunities and challenges.

Herramientas

Adobe Experience Manager

CRM

ERP

Analytics platforms

Descripción del empleo

Publicis Sapient in Melbourne seeks a Business Analyst to bridge business stakeholders and technical teams, shaping product configurations and functional specs for market-ready offerings. You will guide cross-functional teams across Strategy, Experience, Engineering, and Data to deliver customer-focused solutions.

You’ll create requirements, user stories and process maps, coach teams, and ensure alignment with product roadmaps while fostering collaboration and continuous improvement.