Agile Product BA for Digital Transformation

Publicis Groupe; Canberra, Melbourne, Sydney; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Inclusive workplace

Learning & development

Competitive compensation

Work-life balance

Paid leave & holidays

Wellness program

Job summary

Publicis Sapient is seeking a Business Analyst within the product team of our Digital Consulting practice in Canberra, Australia. You will bridge business stakeholders and technical delivery teams, ensuring that technology products are designed, configured and implemented to meet business needs with a focus on customer value.

You will lead discovery, translate requirements into functional specs, and collaborate across Strategy, Experience, Engineering and Data to deliver market-ready offerings.

Qualifications

• Minimum demonstrated of 5 years as a Business Analyst or Product Consultant in a tech consulting or product environment.
• Australian citizenship and a current Baseline security clearance are required.
• Strong understanding of SaaS/enterprise tech products (e.g., Adobe Experience Manager, CRM, ERP, CX, analytics platforms).
• Experience translating business processes into product configurations.
• Proficiency in writing functional specifications, user stories, and process flows.
• Strong analytical, problem-solving, and communication skills.
• Experience working in Agile delivery environments.

Responsibilities

• Lead client discovery and requirements sessions to understand business processes, customer needs, challenges and desired outcomes.
• Translate complex business needs into clearfunctional requirements, user stories, acceptance criteria and process flows to guide solution delivery.
• Facilitate workshops, solution walkthroughs and demonstrations, creating alignment between business stakeholders and delivery teams.
• Build a strong understanding of product capabilities and roadmaps to shape scalable, user-centred solutions aligned with business needs and technical considerations.
• Identify gaps between business requirements and product functionality, recommending practical configuration options, solutions or enhancements.
• Collaborate across Strategy, Experience, Engineering, Data, Product and Architecture throughout design and delivery to ensure requirements are understood and effectively implemented.
• Support configuration, integration, testing and implementation, ensuring solutions meet agreed functional and business requirements.
• Produce high-quality BA artefacts and documentation to support effective delivery, governance and knowledge transfer.
• Build trusted client relationships, clearly communicating requirements, recommendations, risks, dependencies and key decisions.
• Support implementation readiness, change impact, training and adoption activities to enable successful business outcomes.
• Use client feedback, product usage and delivery insights to identifyoptimisation, continuous improvement and product enhancement opportunities.
• Contribute to solution shaping, proposals and the development of reusable or market-relevant offerings.
• Contribute to a positive and inclusive team environment through knowledge sharing, coaching and collaboration.
• Stay current with relevant product developments, industry trends and emerging technologies, applying these insights to client opportunities and challenges.

Skills

APIs & integrations

Public sector experience

Certifications (Agile/Scrum)

Job description

Publicis Sapient is seeking a Business Analyst within the product team of our Digital Consulting practice in Canberra, Australia. You will bridge business stakeholders and technical delivery teams, ensuring that technology products are designed, configured and implemented to meet business needs with a focus on customer value.

You will lead discovery, translate requirements into functional specs, and collaborate across Strategy, Experience, Engineering and Data to deliver market-ready offerings.