Strategic Multilingual Communications & Production Advisor

NSW Department of Communities and Justice; Parramatta; On-site; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Flexible, autonomous work environment

Competitive pay and conditions

Training and development opportunities

Health & Wellbeing and Employee Assist

Job summary

NSW Department of Communities and Justice – Parramatta NSW is seeking a Communications & Production Advisor to join Multilingual NSW in a full‑time role. The position focuses on delivering communications advisory services, production and multilingual projects through planning, analysis and implementation activities.

In the early months, the role designs documentation and workflows to reflect priorities, and develops guidance materials and toolkit resources to promote consistency and quality

Qualifications

• Demonstrated experience supporting communications, engagement, production, campaign or related projects in a complex stakeholder environment.
• Strong understanding of multicultural communications principles, audience engagement approaches and the communication needs of culturally and linguistically diverse communities.
• Experience developing project documentation, implementation plans, proposals, quotations, project briefs or similar materials to support project delivery.
• Demonstrated ability to analyse project, customer or operational data and contribute recommendations that support service improvement and delivery outcomes.

Responsibilities

• Analyse project requirements and develop project scopes, implementation plans, delivery requirements and supporting documentation
• Support the assessment of communication materials and project requirements to identify multilingual readiness considerations, including language selection, audience suitability, content accessibility and production requirements for multicultural audiences
• Prepare proposals, quotations, project briefs and associated documentation
• Monitor project implementation activities, delivery progress and project outcomes through project management and operational systems, identifying issues and providing recommendations to support successful delivery
• Support the preparation of procurement documentation, supplier engagement activities and project planning materials
• Analyse customer feedback, project outcomes and service performance information

Skills

Communications

Production

Project management

Stakeholder engagement

Job description

NSW Department of Communities and Justice – Parramatta NSW is seeking a Communications & Production Advisor to join Multilingual NSW in a full‑time role. The position focuses on delivering communications advisory services, production and multilingual projects through planning, analysis and implementation activities.

In the early months, the role designs documentation and workflows to reflect priorities, and develops guidance materials and toolkit resources to promote consistency and quality