Multilingual Communications & Production Advisor – Hybrid

Department: Communications and Productions; Parramatta; Hybrid; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Health & Wellbeing programs

Employee Assistance Programs

Job summary

Multicultural NSW is seeking a Communications & Production Advisor to join the new Communications & Production team in Parramatta. You will support the development and delivery of multilingual communications, production, and advisory services through project planning, analysis and implementation activities.

In the initial months, you will design documentation and workflows that reflect operational priorities and service offerings, plus guidance materials and toolkit resources to promote

Qualifications

• Demonstrated experience supporting communications, engagement, production, campaign or related projects in a complex stakeholder environment.
• Strong understanding of multicultural communications principles, audience engagement approaches and the communication needs of culturally and linguistically diverse communities
• Experience developing project documentation, implementation plans, proposals, quotations, project briefs or similar materials to support project delivery
• Demonstrated ability to analyse project, customer or operational data and contribute recommendations that support service improvement and delivery outcomes

Responsibilities

• Analyse project requirements and develop project scopes, implementation plans, delivery requirements and supporting documentation
• Support the assessment of communication materials and project requirements to identify multilingual readiness considerations, including language selection, audience suitability, content accessibility and production requirements for multicultural audiences
• Prepare proposals, quotations, project briefs and associated documentation
• Monitor project implementation activities, delivery progress and project outcomes through project management and operational systems, identifying issues and providing recommendations to support successful delivery
• Support the preparation of procurement documentation, supplier engagement activities and project planning materials
• Analyse customer feedback, project outcomes and service performance information

Skills

Multicultural communications

Project documentation & proposals

Stakeholder engagement

Data analysis for service improvement

Job description

Multicultural NSW is seeking a Communications & Production Advisor to join the new Communications & Production team in Parramatta. You will support the development and delivery of multilingual communications, production, and advisory services through project planning, analysis and implementation activities.

In the initial months, you will design documentation and workflows that reflect operational priorities and service offerings, plus guidance materials and toolkit resources to promote