Strategic Manager, Agency Performance & Systems

Department of Families, Fairness & Housing VIC; Ballarat; On-site; AUD 110,000 - 140,000; Full time

Job summary

Department of Families, Fairness & Housing VIC in Ballarat seeks a Manager, Agency Performance and System Support to lead the APSS team and drive improvements in service delivery and system capacity.

You will work with the Area Executive Director to strengthen relationships with funded organisations, implement place-based initiatives, and influence policy development to reflect local needs and outcomes for clients and communities.

Responsibilities

• Strategically review and implement departmental initiatives toward service delivery and system issues.
• Act as a local advisor, understand issues affecting community services, and lead critical projects to improve outcomes for clients and renters.

Job description

Department of Families, Fairness & Housing VIC in Ballarat seeks a Manager, Agency Performance and System Support to lead the APSS team and drive improvements in service delivery and system capacity.

You will work with the Area Executive Director to strengthen relationships with funded organisations, implement place-based initiatives, and influence policy development to reflect local needs and outcomes for clients and communities.