Strategic Key Account Manager — Hybrid & Growth Driver

Swisse Wellness (part of H&H Group); Melbourne; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid working

Bonuses

Wellness benefits

Social activities

Additional leave

Job summary

Swisse Wellness (part of H&H Group) in Melbourne is seeking a proactive Key Account Manager to own Amcal and Discount Drug Store accounts, driving sales, profitability, and strong relationships with Marketing, Logistics and Finance. You will coordinate co-op investments and forecast accuracy across categories.

The role demands 2-4 years in account management, deep data analytics, and excellent communication. Hybrid work options are available with a dynamic, fast-paced team.

Qualifications

• 2-4 years' experience in business development management, account and relationship management, customer-facing roles or category management.
• Understanding of category data analysis tools and techniques (Blueshift, IRI, shopper data, Quantium etc.).
• Advanced data analysis skills, including VLOOKUP.
• Understanding of P&L statements, pricing strategies and budgeting to manage accounts profitably.
• Understanding of the products, including technical specifications and benefits, to communicate their value to customers.
• Pharmacy or Grocery account management experience highly desirable.
• Strong verbal and written communication skills to present proposals, reports and updates effectively.
• Strong project management and administration skills, including PO raising.
• Partnered with key stakeholders across multiple work areas to achieve business goals.
• Relevant tertiary qualification (Marketing, Commerce, Business) is desirable.
• Familiarity with the industry, including market trends, competitors and customer needs, and exposure to negotiating contracts and agreements focused on mutually beneficial outcomes is desirable.

Responsibilities

• Develop and implement joint business plans with the National Sales Manager.
• Manage retail promotional programs that maximise sales volume and profitability.
• Manage and evaluate co-op investment to deliver the best possible return for both H&H and the customer.
• Drive our overall strategy and the Amcal/DDS strategy through strong relationships with Marketing.
• Work closely with Logistics and Finance to service retail accounts smoothly, leading order and inventory processes and owning financial reconciliation of claims and credits for Sigma.
• Full ownership of forecast across all categories.

Skills

2-4 years experience

Advanced data analysis

VLOOKUP

P&L knowledge

Product knowledge

Communication skills

Project management

Stakeholder collaboration

Negotiation familiarity

Education

Marketing/Commerce/Business degree

Tools

Blueshift

IRI

Quantium

Shopper data

Job description

Swisse Wellness (part of H&H Group) in Melbourne is seeking a proactive Key Account Manager to own Amcal and Discount Drug Store accounts, driving sales, profitability, and strong relationships with Marketing, Logistics and Finance. You will coordinate co-op investments and forecast accuracy across categories.

The role demands 2-4 years in account management, deep data analytics, and excellent communication. Hybrid work options are available with a dynamic, fast-paced team.