Strategic Key Account Manager - Amcal & DDS

H&H Group | B Corptm; Melbourne; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working

Bonuses

Wellness benefits

Social activities

Additional leave

Job summary

H&H Group is seeking a Key Account Manager in Melbourne to lead relationships with Amcal and Discount Drug Store (DDS). You will own the customer relationship, partner with the supply chain, and drive executional and financial targets.

You will craft joint business plans, manage retail promotions, evaluate co-op investments, and oversee forecast and inventory across categories, ensuring profitable account performance. This is a hybrid role with cross-functional collaboration.

Qualifications

• 2–4 years’ experience in business development management, account and relationship management, customer-facing roles or category management.
• Understanding of category data analysis tools and techniques (Blueshift, IRI, shopper data, Quantium etc.).
• Advanced data analysis skills, including VLOOKUP.
• Understanding of P&L statements, pricing strategies and budgeting to manage accounts profitability.
• Familiarity with pharmacy or grocery account management is desirable.

Responsibilities

• Develop and implement joint business plans with the National Sales Manager.
• Manage retail promotional programs that maximise sales volume and profitability.
• Manage and evaluate co-op investment to deliver the best possible return for both H&H and the customer.
• Drive our overall strategy and the Amcal/DDS strategy through strong relationships with Marketing.
• Work closely with Logistics and Finance to service retail accounts smoothly, leading order and inventory processes and owning financial reconciliation of claims and credits for Sigma.
• Full ownership of forecast across all categories.

Skills

Account management

Business development

Relationship management

Data analysis

P&L understanding

Communication

Education

Marketing, Commerce, Business degree

Tools

Blueshift

IRI

Quantium

Job description

H&H Group is seeking a Key Account Manager in Melbourne to lead relationships with Amcal and Discount Drug Store (DDS). You will own the customer relationship, partner with the supply chain, and drive executional and financial targets.

You will craft joint business plans, manage retail promotions, evaluate co-op investments, and oversee forecast and inventory across categories, ensuring profitable account performance. This is a hybrid role with cross-functional collaboration.