Strategic IT Account Leader for Digital Transformation

Brennan IT Pty; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Brennan Australia is seeking a Senior Account Manager to manage a portfolio of key NSW clients, delivering a seamless experience across touchpoints and driving portfolio growth.

You will lead strategic relationships, drive revenue growth, and collaborate with internal teams to deliver tailored solutions, spanning infrastructure, AI and cloud, while ensuring exceptional customer outcomes. 8+ years in IT account management and MSP/SI experience are expected.

Qualifications

• 8+ years of success in IT Account Management, Client Partnership or a similar position.
• Strong background of driving revenue growth, expanding strategic accounts and consistently exceeding sales targets.
• Proven ability to lead complex, enterprise-wide IT and telecommunications engagements across diverse client environments.
• Skilled in consultative selling, building trusted relationships and translating customer challenges into solutions.
• Experience operating within Managed Services Provider, Systems Integrator or outsourced delivery environments, with a strong understanding of service-led customer engagement.

Responsibilities

• Leading Strategic Relationships: Nurture, manage and grow partnerships with your key clients, delivering solutions that make a real impact.
• Drive Innovation & Growth: Collaborate with talented internal teams to identify new opportunities, shape business outcomes, and achieve sales targets.
• Empower Digital Transformation: Be at the forefront of Infrastructure, AI & Cloud technology, helping clients evolve and succeed.
• Drive Customer Experience: Deliver best-in-class account management to ensure high client satisfaction
• Strategic Bid & Solution Leadership: Manage bids end-to-end, partnering with presales, delivery and leadership teams to develop tailored, customer-centric solutions.

Skills

IT Account Mgmt

Client Partnership

Revenue Growth

Consultative Selling

MSP/SI Experience

Job description

Brennan Australia is seeking a Senior Account Manager to manage a portfolio of key NSW clients, delivering a seamless experience across touchpoints and driving portfolio growth.

You will lead strategic relationships, drive revenue growth, and collaborate with internal teams to deliver tailored solutions, spanning infrastructure, AI and cloud, while ensuring exceptional customer outcomes. 8+ years in IT account management and MSP/SI experience are expected.