Strategic ICT Change & Communications Analyst | Hybrid

NSW Trustee and Guardian; Sydney; Hybrid; AUD 117,000 - 129,000; Full time

Benefits offered by this job

Flexible work options

Leave entitlements

Career development

Fitness Passport

Employee assistance program

Annual flu vaccinations

Job summary

NSW Trustee and Guardian is seeking an ICT Change and Communications Analyst to join our enterprise delivery team in Sydney. The role focuses on designing and delivering change and communications strategies for major projects, building readiness and stakeholder engagement to ensure successful adoption and lasting value for the community.

Flexible and hybrid working options are available, with a 35-hour work week and Clerk Grade 7/8.

Qualifications

• Experience in change and communications aspects of projects, including stakeholder and impact assessment, engagement, communication, training, support, and business readiness to embed the required business change.
• Capable of building relationships across teams and with external stakeholders.
• Strong communication skills to confidently collaborate with a diverse range of customers, colleagues, and senior management.
• Positive attitude and ability to deliver on large, complex objectives in a changing environment.

Responsibilities

• Design, develop and deliver multifaceted change and communications activities, to support NSWTG’s priorities and to communicate critical messages relating to initiatives and service delivery.
• Assist in implementing change and communications aspects of projects, including stakeholder and impact assessment, engagement, communication, training, support, and business readiness to embed the required business change.
• Consult and liaise with key stakeholders, business sponsors, and project partners to ensure their needs are incorporated in change, communication, and engagement strategies and plans.
• Undertake analysis and review of change and communications tactics and strategies to determine outcomes of specific initiatives to aid future planning and activity.
• Evaluate, update and create information for the agency’s Intranet pages to keep the stakeholders up to date with committed and inflight initiatives and provide comprehensive information with respect to operations and services.
• Monitor and review trends and issues to identify target audiences and provide advice on strategies to underpin best practice strategies for change and communications development.
• Ensure compliance in regard to confidentiality, inclusion, ethical practices and privacy, and relevant legislation is maintained in the delivery of change and communications activities.

Skills

Change management

Stakeholder engagement

Communication

Relationship building

Team collaboration

Job description

NSW Trustee and Guardian is seeking an ICT Change and Communications Analyst to join our enterprise delivery team in Sydney. The role focuses on designing and delivering change and communications strategies for major projects, building readiness and stakeholder engagement to ensure successful adoption and lasting value for the community.

Flexible and hybrid working options are available, with a 35-hour work week and Clerk Grade 7/8.