Strategic Growth Officer

Australian Council on Healthcare Standards; Sydney; On-site; AUD 110,000 - 170,000; Full time

Benefits offered by this job

WFH arrangements

Rostered Day Off (RDO)

Flexible working conditions

Remote/in interstate work options

Job summary

Australian Council on Healthcare Standards (ACHS) is seeking an ambitious Strategic Growth Officer to expand our national accreditation membership base and strengthen our leadership in healthcare accreditation. You will identify growth opportunities, build meaningful client relationships, generate new business leads, and contribute to ACHS's strategic growth objectives.

Working with the Director, Customer Services and the Executive Director, National Business and Development, you will manage a

Qualifications

• Minimum 3 years' experience in business development, sales, account growth, or a similar role.
• Demonstrated success in generating new business and achieving growth targets.
• Strong stakeholder engagement and relationship management skills.
• Excellent negotiation and influencing capabilities.
• Outstanding written and verbal communication skills, including proposal and tender writing.
• Proactive, resilient, and customer-focused approach.

Responsibilities

• Identify and secure new accreditation membership opportunities.
• Build and maintain a strong pipeline of prospective clients.
• Represent ACHS at industry events, conferences, and networking opportunities.
• Prepare high-quality proposals, RFQs and tender submissions.
• Collaborate with internal stakeholders to develop client solutions.
• Maintain accurate records within CRM systems and track revenue forecasts.

Skills

Business development

Sales

Account growth

Stakeholder engagement

Negotiation

Proposal writing

Tender writing

Communication

Independent work

Travel willingness

Education

Business degree (or related discipline)

Tools

CRM software

Job description

Drive Growth. Build Relationships. Shape the Future of Healthcare Quality.

At ACHS, we're dedicated to improving the quality and safety of healthcare across Australia and internationally. For over 50 years, we have partnered with healthcare organisations to deliver accreditation, standards, education, and quality improvement services that make a genuine difference to patient outcomes.

As demand for our services continues to grow, we are seeking an ambitious and relationship-focused Strategic Growth Officer to help expand our national accreditation membership base and strengthen ACHS's position as a trusted leader in healthcare accreditation.

The Opportunity

This is more than a business development role.

It's an opportunity to influence the future of healthcare quality by connecting healthcare organisations with accreditation services that drive safer, better care.

Working closely with the Director, Customer Services and the Executive Director, National Business and Development, you will identify growth opportunities, build meaningful client relationships, generate new business leads, and contribute directly to ACHS's strategic growth objectives.

If you're a naturally curious, commercially astute professional who enjoys opening doors, creating opportunities, and achieving results, we'd love to hear from you.

What You'll Be Doing

Drive Business Growth

• Identify and secure new accreditation membership opportunities across the healthcare sector.
• Build and maintain a strong pipeline of prospective clients.
• Re-engage previous clients and uncover new opportunities for partnership.
• Represent ACHS at industry events, conferences, and networking opportunities.

Build Trusted Relationships

• Develop strong relationships with healthcare executives, managers, and key decision-makers.
• Act as the first point of contact for new accreditation enquiries.
• Understand client needs and connect them with the right ACHS solutions.
• Facilitate introductions and meetings with Customer Services Managers.

Shape Market Opportunities

• Monitor market trends, emerging opportunities, and competitor activity.
• Provide insights that support ACHS's strategic growth and market positioning.
• Identify potential revenue streams and expansion opportunities.

Support Winning Proposals

• Prepare high-quality proposals, RFQs and tender submissions.
• Collaborate with internal stakeholders to develop compelling client solutions.
• Follow up opportunities through to contract execution.

Manage and Grow the Pipeline

• Maintain accurate records within CRM systems.
• Track opportunities, proposal outcomes, and revenue forecasts.
• Contribute to growth reporting and business development insights.

About You

You're a confident relationship builder with a passion for creating opportunities and delivering results.

You enjoy engaging with people, opening conversations, and turning prospects into long-term clients. You are self-motivated, commercially driven, and thrive in a role where your efforts directly contribute to organisational success.

Essential Skills and Experience

• Minimum 3 years' experience in business development, sales, account growth, or a similar role.
• Demonstrated success in generating new business and achieving growth targets.
• Strong stakeholder engagement and relationship management skills.
• Excellent negotiation and influencing capabilities.
• Outstanding written and verbal communication skills, including proposal and tender writing.
• Proactive, resilient, and customer-focused approach.
• Ability to work independently while collaborating across teams.
• Willingness to travel as required.
• Qualifications in Business, Health, Marketing, or a related discipline.
• Experience within the healthcare sector.
• Understanding of healthcare accreditation programs.
• Experience using CRM and pipeline management systems.

Why Join ACHS?

At ACHS, you'll join a values-driven organisation where your work has a meaningful impact on healthcare quality and patient safety.

We offer:

• A purpose-driven role that contributes to better healthcare outcomes.
• The opportunity to influence strategic growth in a respected national organisation.
• Exposure to healthcare leaders and decision-makers across Australia.
• A collaborative and supportive team environment.
• Professional development and career growth opportunities.
• Work-life balance includes flexible working conditions, WFH arrangements and participation in the Rostered Day Off (RDO).
• Will consider interstate/remote working arrangements for the "right candidate".

Diversity & Inclusion

ACHS is committed to diversity and social inclusion. Applications from people of Aboriginal and Torres Strait Islander descent are encouraged. Applications from people of culturally and linguistically diverse backgrounds; equity target groups including women, people with disabilities and people who identify as LGBTIQ are welcomed.