Strategic Delivery BA: Drive Change & Efficiency

AIA; Australia; A distancia; AUD 90.000 - 130.000; Jornada completa

Descripción de la vacante

AIA Australia is seeking a Business Analyst (Strategic Delivery) to join the Retail Distribution Strategic Delivery team for a 12-month fixed-term contract. You will collaborate with business leaders, SMEs and technology teams to identify needs, document requirements and support the delivery of strategic initiatives and continuous improvement across customer journeys.

You will facilitate workshops, create BRDs and process maps, coordinate UAT and ensure governance and smooth implementation.

Formación

• Experience in Business Analysis, Process Improvement or Project Delivery Support.
• Experience gathering requirements and documenting business needs.
• Proven ability to develop process maps, BRDs and SOPs.
• Strong stakeholder management and communication skills.
• Experience with Jira/Confluence and process-mapping tools is desirable.

Responsabilidades

• Partner with stakeholders to understand business challenges and requirements.
• Facilitate workshops and capture business needs and outcomes.
• Analyse current state processes and identify improvements for efficiency.
• Develop BRDs, process maps, gap analyses and business cases.
• Support delivery activities including planning, testing, readiness and implementation.
• Coordinate UAT, issue resolution and transition activities.

Conocimientos

Business Analysis

Process Improvement

Project Delivery Support

Stakeholder Management

Facilitation

Requirements Gathering

Visio

Excel

PowerPoint

Jira

Confluence

Agile

Insurance/Financial Services

Herramientas

Jira

Confluence

Visio

Excel

PowerPoint

Descripción del empleo

AIA Australia is seeking a Business Analyst (Strategic Delivery) to join the Retail Distribution Strategic Delivery team for a 12-month fixed-term contract. You will collaborate with business leaders, SMEs and technology teams to identify needs, document requirements and support the delivery of strategic initiatives and continuous improvement across customer journeys.

You will facilitate workshops, create BRDs and process maps, coordinate UAT and ensure governance and smooth implementation.