Strategic Customer Growth Analyst (Coles Channel)

Mars; Melbourne; Presencial; AUD 75.000 - 98.000; Jornada completa

Descripción de la vacante

Mars, a global FMCG leader with a century-long heritage, is seeking a Customer Development Analyst for the Coles account in Melbourne. You will act as the operational backbone, handling end-to-end administrative processes, promotional execution, and financial reconciliations to drive ROI.

You will partner with internal teams and Coles stakeholders to deliver insights, manage a dedicated Coles Pet Care sub-category, and support future growth initiatives.

Formación

• Demonstrated capability in leveraging sales, scan, and financial data to uncover actionable commercial insights.
• Strong Excel skills and comfort with trade management platforms.
• Experience collaborating with cross-functional teams and external retailers.
• Understanding of promotional programs, pricing, and ROI in a fast-paced retail environment.
• Tertiary degree in Business, Commerce, Marketing, or related discipline preferred.

Responsabilidades

• Own end-to-end administrative and commercial processes for the Coles relationship, including promotions and new line introductions.
• Manage accruals, claims, and deductions; provide financial analysis to optimise ROI.
• Support NPD, promotional submissions, and pricing execution with the Coles team.
• Partner with cross-functional teams and Coles stakeholders to deliver actionable insights and joint growth plans.
• Take ownership of a Coles Pet Care sub-category, building relationships with Coles Category Managers and executing category strategies.
• Identify process bottlenecks and champion improvements and reporting efficiencies across Mars and Coles.

Conocimientos

Analytical thinking

Excel proficiency

Stakeholder mgmt

Execution & prioritisation

FMCG/retail knowledge

Educación

Tertiary degree in Business/Commerce/Marketing

Herramientas

Promax

Retail scan data tools

Descripción del empleo

Mars, a global FMCG leader with a century-long heritage, is seeking a Customer Development Analyst for the Coles account in Melbourne. You will act as the operational backbone, handling end-to-end administrative processes, promotional execution, and financial reconciliations to drive ROI.

You will partner with internal teams and Coles stakeholders to deliver insights, manage a dedicated Coles Pet Care sub-category, and support future growth initiatives.