Strategic Communications & Engagement Leader

Anglicare; Sydney; On-site; AUD 130,000 - 170,000; Full time

Benefits offered by this job

Flexible work options

Salary packaging

Professional development

Exclusive retailer discounts

Employee Assistance Program

Job summary

Anglicare Sydney is seeking an experienced Communications & Engagement Manager to lead communications and engagement across the customer journey—from pre‑development consultation to resident engagement and brand storytelling. You will shape internal and external communications and build trusted relationships with residents, councils and stakeholders.

Reporting to the General Manager, Sales and Marketing, you will drive strategies for Seniors Communities, support DA/SSDA projects and develop a

Qualifications

• 8+ years’ experience across communications, engagement, PR, content, or brand.
• Strong strategic communications and stakeholder influencing capability.
• Experience navigating complex or sensitive community engagement environments.
• Experience supporting property, construction, DA or SSDA projects.
• Exceptional writing, facilitation, presentation, and storytelling skills.
• A measured and strategic approach, combined with the ability to build genuine relationships.
• A tertiary qualification in Communications, Marketing, PR, Journalism, or a related discipline.

Responsibilities

• Lead integrated communications and engagement strategies across Seniors Communities.
• Shape internal, executive, resident, and customer communications.
• Lead engagement supporting DA and State Significant Development Application projects.
• Build strong relationships with residents, councils, community groups and key stakeholders.
• Facilitate community forums and support communications through development and construction activity.
• Lead content strategy and storytelling across digital, print, social and customer channels.
• Provide expertise across change, reputation, and crisis communications.
• Lead, coach, and develop a communications and engagement team.

Skills

Strategic communications

Stakeholder management

Leadership

Exceptional writing

Change management

Education

Tertiary qualification in Communications

PR or Marketing degree

Job description

Anglicare Sydney is seeking an experienced Communications & Engagement Manager to lead communications and engagement across the customer journey—from pre‑development consultation to resident engagement and brand storytelling. You will shape internal and external communications and build trusted relationships with residents, councils and stakeholders.

Reporting to the General Manager, Sales and Marketing, you will drive strategies for Seniors Communities, support DA/SSDA projects and develop a