Communications and Engagement Manager

Anglicare Australia Ltd; Sydney; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Flexible work options

Salary packaging up to AU$15,900

Accommodation, meals and entertainment

Professional development and training

Retailer discounts

Employee Assistance Program & Fitness

Job summary

Anglicare Sydney is seeking an experienced Communications & Engagement Manager to lead how we communicate with residents, communities and stakeholders across our Seniors Communities portfolio.

Reporting to the General Manager, Sales and Marketing, you will shape internal and external communications, guide community engagement, and support DA/SSDA projects while building a high-performing team and trusted relationships.

Qualifications

• 8+ years across communications, engagement, PR, content or brand.
• Strong strategic communications and stakeholder influencing.
• Experience navigating complex or sensitive community engagement environments.
• Ideally, experience with property, DA or SSDA projects.
• Exceptional writing, facilitation, presentation and storytelling skills.
• Strategic, measured approach with ability to build genuine relationships.
• Relevant tertiary qualification in Communications, Marketing, PR, Journalism or related.

Responsibilities

• Lead integrated communications and engagement strategies across Seniors Communities.
• Shape internal, executive, resident, and customer communications.
• Lead engagement supporting DA and State Significant Development Application projects.
• Build relationships with residents, councils, community groups and stakeholders.
• Facilitate community forums and support communications through development and construction activity.
• Lead content strategy and storytelling across digital, print, social and customer channels.
• Provide expertise across change, reputation, and crisis communications.
• Lead, coach and develop a communications and engagement team.

Skills

Strategic communications

Stakeholder influence

Writing and storytelling

Leadership

Change communications

Relationship building

Presentation skills

Education

Relevant tertiary qualification in Communications, Marketing, PR, Journalism, or related

Job description

Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support, and the strategy to make it happen.

We’re a well-respected not-for-profit that’s been serving society’s most vulnerable for 170 years. Each year, we achieve life-changing outcomes for the 40,000+ people who rely on our person-centred support. And now, we’re extending our reach and impact even further.

Anglicare is looking for an experienced Communications & Engagement Manager to play a pivotal role in how Anglicare Seniors Communities communicates, engages and builds trusted relationships with residents, communities, and stakeholders. This is a unique, blended leadership role spanning strategic communications, internal communications, community engagement, reputation management and change.

You will work across an evolving Seniors Communities portfolio, supporting everything from organisational transformation and resident communications to complex property development and community consultation.

Your opportunity

Reporting to the General Manager, Sales and Marketing, you will lead communications and engagement across the customer journey, from pre-development consultation and community engagement through to internal communications, resident engagement, and brand storytelling. You will play an important role in building community trust, strengthening our reputation and supporting successful Development Application (DA) and State Significant Development Application (SSDA) outcomes.

Partnering across Sales, Marketing, Operations, Property Development and Community teams, you’ll shape clear and compelling communications while leading and developing a dedicated communications and engagement team

With integrity and resilience, you will:

• Lead integrated communications and engagement strategies across Seniors Communities.
• Shape internal, executive, resident, and customer communications.
• Lead engagement supporting DA and State Significant Development Application projects.
• Build strong relationships with residents, councils, community groups and key stakeholders.
• Facilitate community forums and support communications through development and construction activity.
• Lead content strategy and storytelling across digital, print, social and customer channels.
• Provide expertise across change, reputation, and crisis communications.
• Lead, coach, and develop a communications and engagement team

What you’ll bring

You are an experienced communications leader who can navigate complexity, influence diverse stakeholders, and turn complex information into communication that connects and builds trust.

What’s required:

• 8+ years’ experience across communications, engagement, PR, content, or brand.
• Strong strategic communications and stakeholder influencing capability.
• Experience navigating complex or sensitive community engagement environments.
• Ideally, experience supporting property, construction, DA or SSDA projects.
• Exceptional writing, facilitation, presentation, and storytelling skills.
• A measured and strategic approach, combined with the ability to build genuine relationships.
• A relevant tertiary qualification in Communications, Marketing, PR, Journalism, or a related discipline

What’s preferred:

Experience across property, retirement living, healthcare, aged care or community sectors will be highly regarded.

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.

At Anglicare, you’ll get the security, stability and opportunities that come with a strong, well-established organisation that’s ready for the future. You’ll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

On top of that, here are just some of the tangible benefits you will enjoy in a career with us:

• Flexible work options to get the most out of work and life
• Pay less tax on your income and increase your take home pay. With salary packaging, up to $15,900 of your income is tax free.
• Spend up to $2,650 on accommodation, meals, and entertainment also tax free with salary packaging.
• Ongoing professional development and leadership training to advance your career
• Exclusive discounts to over 400 retailers
• Employee Assistance Program and Fitness Passport with discounts to over 800 gyms for you and your family

Are you ready for a career that means more?

Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others, and we value the diverse perspectives they bring. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities, and cultural backgrounds.