Senior Communications & Engagement Lead — Hybrid & Flexible

Anglican Community Services; Sydney; Hybrid; AUD 150,000 - 180,000; Full time

Benefits offered by this job

Flexible work

Salary packaging (tax-free)

Professional development

Retail discounts

Employee Assistance Program

Job summary

Anglican Community Services – Macquarie Park NSW is seeking a senior communications leader to drive engagement across the customer journey, from pre-development consultations to resident engagement and brand storytelling. You will shape executive and community communications and lead a dedicated team to build trust and support successful DA/SSDA outcomes.

Reporting to the General Manager, Sales and Marketing, you will collaborate across Sales, Marketing, Operations and Community teams,

Qualifications

• 8+ years of experience across communications, engagement, PR, content, or brand.
• Strong strategic communications and stakeholder influencing capability.
• Experience navigating complex or sensitive community engagement environments.
• Ideally experience supporting property, construction, DA or SSDA projects.
• Exceptional writing, facilitation, presentation, and storytelling skills.
• A measured and strategic approach with ability to build genuine relationships.
• A tertiary qualification in Communications, Marketing, PR, Journalism, or related discipline.

Responsibilities

• Lead integrated communications and engagement strategies across Seniors Communities.
• Shape internal, executive, resident, and customer communications.
• Lead engagement supporting DA and State Significant Development Application projects.
• Build strong relationships with residents, councils, community groups and key stakeholders.
• Facilitate community forums and support communications through development and construction activity.
• Lead content strategy and storytelling across digital, print, social and customer channels.
• Provide expertise across change, reputation, and crisis communication.
• Lead, coach, and develop a communications and engagement team.

Skills

Strategic communications

Stakeholder management

Content strategy

Crisis communications

Writing skills

Team leadership

Education

Tertiary qualification in Communications or related

Job description

Anglican Community Services – Macquarie Park NSW is seeking a senior communications leader to drive engagement across the customer journey, from pre-development consultations to resident engagement and brand storytelling. You will shape executive and community communications and lead a dedicated team to build trust and support successful DA/SSDA outcomes.

Reporting to the General Manager, Sales and Marketing, you will collaborate across Sales, Marketing, Operations and Community teams,