Strategic Client Success Manager - Growth & Retention

Ibisworld

Sydney

On-site

AUD 90,000 - 120,000

Full time

6 days ago

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Job summary

IBISWorld Australia is seeking a dynamic Client Services professional to own the end-to-end experience for a SMB client book, from onboarding through renewal. You will renew and grow accounts, building commercial relationships and extracting value stories to guide product direction, while coordinating with internal teams to deliver rapid, informed responses.

A Mandarin proficiency is a plus and a client-focused mindset is essential.

Job description

Strategic Client Success Manager - Growth & Retention IBISWorld•Sydney, NSW, AU

Job Description

IBISWorld Australia is seeking a dynamic Client Services professional to own the end-to-end experience for a SMB client book, from onboarding through renewal.

You will renew and grow accounts, building commercial relationships and extracting value stories to guide product direction, while coordinating with internal teams to deliver rapid, informed responses. A Mandarin proficiency is a plus and a client-focused mindset is essential.

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