Strategic Client Relationships Lead

Wotton Kearney; Sydney; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

FLEX for all

Mentoring program

Our culture

We give back CSR activities

Leaders of the pack

Parental leave entitlements

Home office allowances

Education assistance

Employee Assistance Program

Job summary

Wotton Kearney is seeking a Client Relationship Executive to join our Business Development & Marketing team in Australia. The role supports client engagement initiatives and strategic growth, open to candidates based in Sydney or Melbourne, with 2–5 years in client-facing or growth-focused roles.

You'll work alongside partners to strengthen client relationships, produce briefings and reporting, and translate client feedback into practical actions that drive client experience and growth.

Qualifications

• 2-5 years' experience in a client-facing or growth-focused role
• Strong organisational and project management skills
• Confident communicating with senior stakeholders
• Enjoys working with data, insights and reporting
• Juggles competing priorities with attention to detail
• Curious, proactive and relationship-focused
• Thrives in a collaborative environment
• Interest in how technology and AI can improve processes

Responsibilities

• Support the delivery and evolution of WK's Key Client Programme.
• Coordinate client planning activities, relationship reviews and strategic initiatives.
• Prepare client briefings, presentations and reporting materials.
• Analyse client engagement activity and identify opportunities to strengthen relationships.
• Develop and maintain relationship maps, stakeholder insights and client intelligence.
• Support client listening initiatives, including interviews, NPS programmes and relationship reviews.
• Help translate client feedback into practical actions that improve client experience and support growth.
• Assist with client events, thought leadership initiatives, training programmes and other value-add activities.
• Partner with stakeholders across the firm to support strategic client growth and retention initiatives.

Job description

Wotton Kearney is seeking a Client Relationship Executive to join our Business Development & Marketing team in Australia. The role supports client engagement initiatives and strategic growth, open to candidates based in Sydney or Melbourne, with 2–5 years in client-facing or growth-focused roles.

You'll work alongside partners to strengthen client relationships, produce briefings and reporting, and translate client feedback into practical actions that drive client experience and growth.