Strategic Client Partner: Growth & Renewal

Nexon Asia Pacific; Sydney; On-site; AUD 120,000 - 180,000; Full time

Job summary

Nexon Asia Pacific is seeking a Client Partner to own the end-to-end client relationship across the account lifecycle, from onboarding onward. You will be accountable for adoption, health, renewal and growth, driving net revenue retention and ensuring a seamless Nexon experience for executives and buying groups.

You will lead growth through structured expansion, cross-sell and upsell, leveraging partnerships, and coordinating delivery across delivery, service and product teams to maximize

Qualifications

• Proven account ownership with retention and expansion track record.
• Executive relationship depth and trusted advisor credibility.
• Commercial acumen to build expansion cases and negotiate renewals.
• Ability to orchestrate across delivery, service and product functions.
• Comfortable applying MEDDPICC discipline to expansion opportunities.

Responsibilities

• Own the client relationship across the account lifecycle.
• Drive net revenue retention and growth through adoption and value realization.
• Lead growth through cross-sell/upsell and advisory services.
• Apply MEDDPICC on large pursuits and protect time for closeable opportunities.
• Secure renewals and manage multi-year continuation negotiations.
• Leverage partners to unlock co-sell and funding programs.
• Coordinate delivery to ensure Nexon delivers one integrated experience.
• Grow products per logo across the portfolio.
• Maintain accurate forecasting and account plans in the system.

Skills

Account ownership

Executive relationship

Commercial acumen

Orchestrate delivery

MEDDPICC

Job description

Nexon Asia Pacific is seeking a Client Partner to own the end-to-end client relationship across the account lifecycle, from onboarding onward. You will be accountable for adoption, health, renewal and growth, driving net revenue retention and ensuring a seamless Nexon experience for executives and buying groups.

You will lead growth through structured expansion, cross-sell and upsell, leveraging partnerships, and coordinating delivery across delivery, service and product teams to maximize