Strategic Change Communications Lead - Transformation Program

OnTalent; Toowoomba Regional; Hybrid; AUD 128,000 - 144,000; Full time

Job summary

Toowoomba Regional Council invites applications for a Program Lead - Change Communication to shape how employees experience transformation, working with the CEO, ELT and senior leaders to ensure clear, engaging and meaningful communication across the organisation.

You will design and deliver strategies that build trust, encourage participation and translate complex initiatives into accessible messages. Hybrid work is available, with on-site presence encouraged to support strong relationships.

Qualifications

• Experience leading communication and engagement initiatives within large or complex organisations.
• Exceptional written and verbal communication skills.
• Strong stakeholder engagement and influencing capability.
• Experience advising and partnering with senior leaders.
• The ability to balance strategic thinking with practical delivery.
• A collaborative, proactive and outcomes-focused approach.
• Relevant qualifications in communications or a related discipline, or equivalent experience.

Responsibilities

• Designing and delivering communication and engagement strategies that support organisational transformation.
• Developing compelling communication campaigns and content across multiple channels.
• Supporting the CEO and senior leaders with strategic messaging and stakeholder engagement.
• Translating complex initiatives into clear, engaging and accessible communications.
• Building leadership capability through communication coaching, toolkits and resources.
• Monitoring workforce sentiment and engagement outcomes to continuously improve communication effectiveness.
• Building strong relationships with stakeholders across Council and supporting a culture of collaboration and participation.

Skills

Experience leading comms initiatives

Written and verbal communication

Stakeholder engagement

Advising senior leaders

Collaborative approach

Qualifications in communications

Education

Relevant qualifications in communications or related discipline

Job description

Toowoomba Regional Council invites applications for a Program Lead - Change Communication to shape how employees experience transformation, working with the CEO, ELT and senior leaders to ensure clear, engaging and meaningful communication across the organisation.

You will design and deliver strategies that build trust, encourage participation and translate complex initiatives into accessible messages. Hybrid work is available, with on-site presence encouraged to support strong relationships.