Strategic Business Analyst: AI, Automation & Transformation

Benmax Pty; Canberra; On-site; AUD 90,000 - 120,000; Full time

Job summary

Benmax Pty is seeking a Business Analyst to sit between business and technology teams, turning problems into clearly defined initiatives. The role involves discovery, process mapping, and shaping opportunities for business cases across manufacturing and industrial environments.

You will work in our Strategy Division, lead workshops, map processes, and define requirements. Experience with enterprise systems and AI/automation projects is valued, with a focus on delivering measurable business value.

Qualifications

• Experience as Business Analyst, Process Analyst, Systems Analyst or similar.
• Strong process analysis, requirements gathering and process mapping.
• Stakeholder engagement and workshop facilitation across business and technical teams.
• Ability to bring structure to problems that arrive loosely defined.
• Understanding of business applications, system integrations, APIs and data flows.
• Experience supporting technology implementation or business improvement initiatives.
• Strong written communication and documentation skills.
• Curiosity, pragmatism and the confidence to challenge assumptions constructively.
• Enterprise systems and system integration experience.
• Digital transformation and business process improvement.
• AI, automation or emerging technology projects.
• Experience in a manufacturing, assembly, construction or industrial environment.
• Microsoft 365, SharePoint, Azure or similar enterprise environments.
• Tertiary qualifications in business, information systems, technology, engineering or a related discipline.

Responsibilities

• Lead discovery workshops and stakeholder interviews to understand business problems and outcomes
• Map current and future state processes, and pinpoint pain points, risks and improvement opportunities
• Define business, functional and non-functional requirements, along with process maps and user journeys
• Turn early stage ideas into defined initiatives with clear scope, objectives and business value
• Assess solution options and support business cases, options papers and recommendations
• Work with architects, engineers and technology providers so solutions meet the business need
• Define system integration and data flow requirements, and take part in testing and acceptance
• Support the adoption of automation, AI and emerging technology where it delivers real outcomes

Skills

Process analysis

Requirements gathering

Stakeholder engagement

Problem structuring

Written communication

Digital transformation

AI/Automation

Industrial environment

System integrations

Microsoft 365

Education

Tertiary degree in business or IT

Tools

Microsoft 365

SharePoint

Azure

Job description

Benmax Pty is seeking a Business Analyst to sit between business and technology teams, turning problems into clearly defined initiatives. The role involves discovery, process mapping, and shaping opportunities for business cases across manufacturing and industrial environments.

You will work in our Strategy Division, lead workshops, map processes, and define requirements. Experience with enterprise systems and AI/automation projects is valued, with a focus on delivering measurable business value.