Technical Business Analyst

Denver Technology; Town Of Cambridge; On-site; AUD 110,000 - 150,000; Full time

Benefits offered by this job

Competitive Salaries

Training budgets

Employee Assistance Programme

Active social club

Regular celebrations

Job summary

Denver Technology is seeking a Technical Business Analyst to drive AI-driven process improvements. You will bridge business and delivery teams in an agile environment, mapping current processes, capturing requirements, and shaping user stories for AI and automation initiatives.

You’ll engage with senior stakeholders and facilitate workshops to surface pain points and ensure deliverables stay aligned with business goals.

Qualifications

• Minimum five years as a Business Analyst on digital transformation or AI projects.
• Experience presenting findings to senior audiences.
• Experience writing user stories and acceptance criteria in Jira.

Responsibilities

• Conduct discovery interviews with senior management.
• Map as-is and to-be processes; create flow diagrams.
• Identify pain points and opportunities for AI/automation.
• Write functional and non-functional requirements and user stories.
• Collaborate with architects and product owners to ensure feasibility.
• Support change management and adoption of new capabilities.

Skills

Business Analysis

Stakeholder mgmt

Workshop facilitation

Process mapping (Visio/Miro)

Jira

Education

Bachelor's degree in business or IT

BABOK certification

Tools

Visio

Miro

Confluence

Job description

Technical Business Analyst (AI-driven process improvement)

6-Month Fixed Term Contract with potential for extension

Denver Technology is a technology consultancy based in Perth, with offices in Brisbane and London. For 35 years we have worked with energy, resources and asset-intensive organisations across Australia and overseas, running projects that hold up in production. We back people who do careful work and explain it well.

The role

We want a Technical Business Analyst to work with senior leaders, find the business's pain points, map how the work runs today, and set the requirements for AI and automation that fix them. You will sit between the business and the delivery teams in an agile environment, turning what the business needs into requirements a development team can build from. The role is visible across the business, so clear communication with technical and non-technical people matters.

What we offer

• Competitive Salaries:Employees can expect competitive and benchmarked salaries, ensuring fair compensation for their skills and contributions.
• Training and Certification Budgets:We invest in the professional growth of our people by allocating budgets for training and certification.
• Employee Assistance Programme:An Employee Assistance Programme is in place to support the well-being and mental health of employees.
• Active Social Club and Social Events:We foster a vibrant social culture with an active social club.
• Regular Celebrations:We take pride in acknowledging and celebrating both our achievements and our people.

What you'll do

• Run discovery interviews and workshops with senior management to surface pain points, challenges and objectives.
• Build process flow charts, value stream maps, and as-is and to-be diagrams in tools such as Visio or Miro.
• Run SWOT and gap analyses to show where the business can improve.
• Elicit, analyse and document functional and non-functional requirements, and turn them into clear user stories and acceptance criteria.
• Identify and propose AI and automation solutions that answer the business need.
• Work with solution architects, product owners and development teams so solutions stay tied to the business goal and technically feasible.
• Support change management, training and adoption of new AI and automation capability.

What you need

• At least five years as a Business Analyst, ideally on digital transformation or AI and automation projects.
• A degree in business, IT or a related field, or equivalent experience.
• A track record working directly with senior stakeholders.
• Experience facilitating workshops and presenting findings to senior audiences.
• Hands-on experience creating process maps, running SWOT and gap analyses, and writing user stories in Jira.

Nice to have

• Knowledge of RPA, intelligent automation, LLM use cases and process mining tools.
• BABOK techniques, Lean Six Sigma awareness and requirements traceability.
• Experience with the Microsoft suite and Confluence.
• BABOK or Agile certification.