Strategic AR Analyst: Collections & Disputes

CoStar Group; Sydney; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Generous compensation

Extra days of annual leave

Leadership development programs

LinkedIn Learning

Perkbox discounts

Job summary

CoStar Group is seeking an Accounts Receivable Analyst in Sydney to manage collection and credit escalation, liaising with internal and external customers as the primary contact to resolve disputes while maintaining customer centricity.

You will support the National Credit Manager with reporting, projects and process improvement initiatives, ensuring compliance with credit policies and contributing to revenue protection.

Qualifications

• 5+ years in high performing AR teams.
• Significant experience in Collections (incl. legal).
• Working knowledge of Mercantile Agents Principles.
• Strong customer service skills.
• Understanding of Australian business structures.
• Strong problem solving and decision making.
• Excellent stakeholder management and reporting skills.
• Zuora/Salesforce knowledge is a plus.

Responsibilities

• Liaise with customers to resolve disputes and recover aged debt.
• Maintain relationships with stakeholders to meet financial objectives.
• Act as first escalation point for disputes and protect revenue.
• Provide high level AR service and adhere to processes.
• Prepare monthly reporting on disputes, bad debt, and analytics.
• Identify process improvements to increase efficiencies and reduce risk.
• Support roll-out of new products and system migrations.

Skills

AR/Receivables

Collections (incl. legal)

Customer service

Stakeholder management

Problem solving

Reporting & analytics

Education

Finance/Business degree

Tools

Zuora

Salesforce

Mercantile Agents principles

Job description

CoStar Group is seeking an Accounts Receivable Analyst in Sydney to manage collection and credit escalation, liaising with internal and external customers as the primary contact to resolve disputes while maintaining customer centricity.

You will support the National Credit Manager with reporting, projects and process improvement initiatives, ensuring compliance with credit policies and contributing to revenue protection.