Accounts Receivable Specialist: Disputes & Cashflow Expert

CoStar Group; Sydney; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Extra days of annual leave

Leadership development programs

LinkedIn Learning

Perkbox discounts

Job summary

CoStar Group is seeking an Accounts Receivable Specialist to manage collections and credit escalation, liaising with internal and external customers to resolve disputes while protecting revenue. You will support the National Credit Manager with reporting, projects and process improvements.

Ideal candidates have 5+ years in AR, strong collections experience (including legal), familiarity with Mercantile Agents principles, and knowledge of Australian business structures.

Qualifications

• 5+ years in high performing AR teams, including collections (legal).
• Experience with Mercantile Agents principles and dispute resolution.
• Knowledge of Australian business structures and compliance requirements.
• Strong problem solving and stakeholder management abilities.
• Reporting/analytics experience; Zuora/Salesforce knowledge desired.

Responsibilities

• Manage collection/credit escalation for Domain and related accounts.
• Act as first escalation point to resolve disputes and protect revenue.
• Gather account information and provide resolution recommendations.
• Minimize bad debt through effective collections techniques.
• Ensure adherence to credit policies and procedures.
• Coordinate tracking of customer payments and queries.
• Prepare monthly disputes, bad debt write-offs, and performance reporting.
• Support system integration projects and UAT as SME.

Skills

Collections

Customer service

Stakeholder management

Problem solving

Reporting & analytics

Mercantile Agents knowledge

Australian business structures

Education

Finance or related degree

Tools

Zuora

Salesforce

Job description

CoStar Group is seeking an Accounts Receivable Specialist to manage collections and credit escalation, liaising with internal and external customers to resolve disputes while protecting revenue. You will support the National Credit Manager with reporting, projects and process improvements.

Ideal candidates have 5+ years in AR, strong collections experience (including legal), familiarity with Mercantile Agents principles, and knowledge of Australian business structures.