Accounts Receivable Analyst: Collections, Disputes & Reporting

CoStar Group, Inc.; Sydney; On-site; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Extra days of annual leave

Leadership development programs

LinkedIn Learning

Perkbox discounts

Job summary

CoStar Group, Inc. is seeking an Accounts Receivable Specialist in Sydney to manage disputes, recover aged debt, and support credit governance. You will liaise with internal/external customers and act as the primary escalation point while upholding customer centricity and revenue protection.

The role involves reporting, process improvements, and collaboration with the National Credit Manager on projects. Strong knowledge of AR processes and external collections is essential.

Qualifications

• 5+ years in high performing accounts receivable (AR) teams.
• Experience in collections, including legal aspects.
• Working knowledge of Mercantile Agents principles.
• Tertiary qualification in Finance or related business discipline.
• Experience with business process outsourcing is a plus.

Responsibilities

• Liaise with internal/external customers to resolve disputes and recover aged debt.
• Act as first escalation point to resolve disputes and protect financial interests.
• Gather and review account information for resolution recommendations.
• Minimize bad debt write-offs through sound collections skills.
• Ensure compliance with credit policies and protect revenue.
• Coordinate tracking of customer payments and query resolutions.
• Prepare monthly reporting on disputes, bad debt write-offs and collection performance.
• Support system integration projects as SME and participate in UAT.

Skills

Collections

Mercantile Agents knowledge

Customer service

Stakeholder management

Reporting & analytics

Zuora

Salesforce

Problem solving

Education

Finance or related business qualification

Tools

Zuora

Salesforce

Job description

CoStar Group, Inc. is seeking an Accounts Receivable Specialist in Sydney to manage disputes, recover aged debt, and support credit governance. You will liaise with internal/external customers and act as the primary escalation point while upholding customer centricity and revenue protection.

The role involves reporting, process improvements, and collaboration with the National Credit Manager on projects. Strong knowledge of AR processes and external collections is essential.