Strategic AI Service Delivery Lead

Department of Communities; Fremantle; On-site; AUD 150,000 - 190,000; Full time

Benefits offered by this job

Public sector benefits

Job summary

Department of Communities is seeking an Assistant Director – AI Service Delivery to lead the strategic and operational rollout of the department's AI strategy. You will drive responsible AI adoption by establishing governance, policies and operating models across the organisation.

The role requires collaboration with senior leaders, business units and technical specialists to deliver measurable improvements in service delivery, while identifying opportunities and risks in emerging AI

Qualifications

• Strong strategic thinking and planning capabilities.
• Proven ability to engage with senior leaders and cross-functional teams.
• Experience building governance, policy, and operating models for AI initiatives.

Responsibilities

• Establish AI governance frameworks with policies, standards and processes.
• Lead organisational change, operating models and system changes for AI adoption.
• Identify and deliver AI initiatives that create value and improve services.
• Develop performance monitoring, reporting and benefits realization for AI maturity.
• Build relationships with senior leaders, business areas, technical experts and external stakeholders.
• Provide strategic advice on emerging AI technologies and risks.

Skills

Strategic leadership

Stakeholder engagement

Change management

Governance

Job description

Department of Communities is seeking an Assistant Director – AI Service Delivery to lead the strategic and operational rollout of the department's AI strategy. You will drive responsible AI adoption by establishing governance, policies and operating models across the organisation.

The role requires collaboration with senior leaders, business units and technical specialists to deliver measurable improvements in service delivery, while identifying opportunities and risks in emerging AI