Strategic AI & Automation Delivery Lead
Cisco Systems, Inc
Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
Benefits offered by this job
Job summary
Cisco Systems, Inc. is seeking an experienced Service Delivery Lead / Operations Manager to oversee service delivery across multiple sites in Perth's southern suburbs.
The role emphasizes managing day-to-day operations, ensuring consistent service delivery, and leveraging AI/automation to drive outcomes. The ideal candidate will have extensive knowledge of the NDIS and prior service delivery or operational leadership experience, with the ability to travel between locations and coordinate across
Qualifications
- Bachelor's degree with 12+ years of related experience, or Master's with 8+ years, or equivalent.
- Expert-level or equivalent certification (e.g., PMI, CCNA, CCIE) preferred.
- Experience leading service delivery strategy across complex, high-value accounts.
- Strong financial management, P&L oversight, and executive-level negotiations.
Responsibilities
- Develop and oversee the execution of delivery strategy for complex accounts.
- Collaborate with Delivery Directors to meet margin, revenue, and cost targets.
- Lead executive-level engagements and align delivery with customer objectives.
- Design scalable delivery solutions using AI and automation.
- Mentor SDMs and cross-functional colleagues to drive best practices.
Skills
Education
Tools
Job description
Cisco Systems, Inc. is seeking an experienced Service Delivery Lead / Operations Manager to oversee service delivery across multiple sites in Perth's southern suburbs.
The role emphasizes managing day-to-day operations, ensuring consistent service delivery, and leveraging AI/automation to drive outcomes. The ideal candidate will have extensive knowledge of the NDIS and prior service delivery or operational leadership experience, with the ability to travel between locations and coordinate across
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
